You are showing the signs of a typical battery failure.
You need to call and trouble shoot your problem with the laptop manufacturer.
This has nothing to do with the htc evo.
You need to take up the problem with the laptop manufacturer.
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Help Evo fried my laptop
- Thread starter bck9900
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You need to call and trouble shoot your problem with the laptop manufacturer.
This has nothing to do with the htc evo.
You need to take up the problem with the laptop manufacturer.
If it were battery failure it would still work with AC plugged in. But just to make sure I swapped the battery from the other identical laptop and still no go.
I'm sure a lot of people are wondering why I have identical laptops.
1. They were a helluva deal.
2. I can't buy one without buying my wife one
3. I also have two Evos. 1 for me 1 for my wife.
4. I had two iphones 1 for me 1 for my wife.
Also timing is Way too odd. I've had battery failures before and never had similar symptoms.
What you are saying can not damage the computer like you say. It just can not do it. It can burn out the port at most. Not destroy the power supply.
You can not plug a mini usb into the evo. The evo is a micro usb connector. The mini is too big.
Your best bet is to call the pc manufacture, since it is the object that is faulty.
not sure if I missed this somewhere, but did you try plugging the evo into another machine?
at the risk of blowing up the 2nd machine - you'd then have more evidence that it was indeed the USB cable. Easier... take a multimeter and do a continuity test on the pins...
DONE.
Dont have a mulitmeter...and sure as hell not going to plug into my second laptop.
Kinda upset that I havent heard from HTC yet.
Sorry thought I might add I am charging both evos through a wall outlet.
Here is what I am wondering though; as previously stated I had been using the evo plugged in to the laptop for almost 2 hours; then unplugged it to get up and go do something (obvisouly very glued to the phone) and then replugged it in within 3 minutes of originally unplugging it. I don't know if this could of had something to do with it. I know other users are saying that the battery has gotten extremely hot on them and I have experienced this once but I had the evo charging and it was laying on my bed. When I came back to get the Evo it felt as if a heat lamp had been shining on the portion of the sheet that the evo was on. Of cource the evo was hot as well; not sure how hot I have nerve damage in my hands so it is hard for me to guestimate.
River you just keep reitirating what you have already said. I am sorry that I misidentified the micro and mini. Calm down
The USB was not faulty. It had been used previosuly that day. Please if you have nothing new to add stop posting in this thread.
Thank you.
Because you can not create power.
You system had at most 500mA of power running through it. You just can not create extra amps out of no where.
The usb is made to receive and send that power. If there is a short in that power, your usb port would have died. But your grounding of the power supply could easy absorb that shock. That is why it is grounded.
It is impossible.
You power supply can supply at least 7220 mA. To it, a 500ma short is nothing.
At most you would have shorted out the usb, and grounded the short. That would nearly be impossible. You are dealing with too little electricity.
But there is only one sure why to know, call the manufacture.
Why are you soo against that?
Oh and I have seen enough battery failure to know when the default regulator blows out on one.
I'm not against it. If you noticed in previous post I have already called the manufactor- they said to call the manufactor of the device that was plugged in- there in lies the problem.
To put it bluntly does not matter if the manu covers it as I have extended coverage both thru my CC and an Extended Warranty that I bought.
My issue is that the laptop is not faulty and the right person should be responsiable for it.
You however seem to be completely against the USB cable. It has been stated elsewhere.
What else does not make sense; is the USB port that it was plugged in to was fully operational 5 minutes prior. What caused it to go bad? What changed? The evo.
Why was the second laptop not affected if it was connected to the same UPS? Was in use at the time?
These things are not clicking with me. The laptop was not moved. They are basically desktop replacements so that we can have computers in the living room other than the HTPC.
You actually think htc is going to fix our laptop? Now you are joking, you have the obligation to inspect and maintain the equipment. You are the right person to be held responsible.
I am sorry, but you need to RMA the pc. The pc manufacture can not tell you to go to htc.
What happens when your tv goes down, are they going to tell you to talk to your dvd player manufacturer?
I am going to call troll on this one.
To many changing stories and makes up reasons not look into any other cause but htc.
And yet I say you don't know what your talking about. Tell you what I just got a service code from the laptop currently googling what it means. Power light on Sleep light on. blinking in synch. Find it if you are the computer god you claim to be... Of cource you could just be talking out your rear? Kinda seems that way; as of yet you have had nothing constructive to say
ohhh no name calling remember?
FCOASo when you mount your brand new 60in LED 3D tv on the wall and the brackets separate causing your $3000 tv to crash to the ground creating a lovely crack in the screen; your going to call your tv manufacture?
OH NOW you got a light on the pc? You just said a few hours ago there was no lights on the pc!
You are changing your story again.
No you called what broke. The brackets broke, you you call to replace them.
As for your tv, they are not going to give you money for that.
You installed and used the brackets. It would be your fault.
Wow-uhm no- ever heard of product recalls? Or battery recalls? The manufacture that made your mount would be responsiable. Not sure if youve ever mounted a tv; but the mount comes preassembled. If the whole mount had seperated from the wall it would imply poor installation with a bracket shearing off it would imply poor manufacturing.
Now what about the service code?
The lights were gotten by resetting bios-took out battery removed AC pressed power button for 30 seconds. Replugged in power and pressed power button. Come on thought you were a geek.
Further information if batter is replaced then lights go away.
Part of the constructive information that I have gotten off of other forums other then here...
OfTheDamned
The Friendly Undead
Ok, I will say it one last time. Be helpful and be courteous or go find someplace else to be. The next time a mod has to come in here infractions will be handed out and the thread will be closed. If you need help understanding what I am talking about take another look at the zero tolerance policy.
Exactly.
So if you call Ford to fix your car, and they tell you it's Chevy's problem, you automatically assume its chevy's problem? No. Your laptop manufacturer just told you that because they didnt want to deal with it. It happens all the time, manufacturer's blame problems on other things so they dont have to fix them.
And I will say, if you are getting lights on your laptop, that means your power supply is working fine, otherwise you would be getting no lights.
Sorry I still believe the evo had something to do with it. A big something.
Couple things I've noticed. The USB cable is loosier in one Evo vs the other.
And random apps; random calls; are happening more and more frequently?
Also the manufactor has been called: They are going to look at it. Of couce it will cost me money but I want a definitive answer.
If you say it's not the power supply why else would it have shut down? No PINS in the usb are touching...or moved. The USB mini is bent at like a 25 degree angle.
This is the laptop manufacturer? Why would that cost you money if you are in warranty? I'm going to guess and say this is an Acer laptop? If so, my girlfriend has an acer, and it randomly shuts down just like yours did. And the only way to fix it is to take the battery out and hold the power button for 30 seconds like you did.
I'm guessing it was just a driver conflict or something. What version of windows are you using? I've seen many Vista laptops do the same thing. When you plug something into the usb, the computer freaks out and basically just shuts down.
My laptop is an MSI.
The reason it will cosrt me money is if it is power surge it will not be covered by manufacters warranty.
Windows 7
On your gfs acer you need to check for a bios update. It would make it more stable. Some of her symptoms match mine some do not. For example my laptop is dead. Removing the battery does not fix it. I wasn't able to track down the manufactures service code list so I do not know what the flashing lights mean.
Hmm, well technically it's not a power surge. A power surge would have came from the AC end, like if lightning it your house or something. This is why I really think it was something in your computer (specifically the usb port or teh cable from the port to the motherboard). If that was the case, then it should be covered under the warranty. You need to explain to them that it wasnt a power surge, but a short in the computer.
I'm only saying this because I highly doubt HTC will cover this. They have no way of knowing that their phone actually did this, and they are not going to just give you a new laptop. If anything, they will give you a new evo.
Alright so I traced it back a little a bit. I believe that my southbridge is fried; caused by a faulty usb cable. This is supported by several other post in various forums.
A number of USB devices require more power than is permitted by the specifications for a single port. This is a common requirement of external hard and optical disc drives and other devices with motors or lamps. Such devices can be used with an external power supply of adequate rating, which is allowed by the standard, or by means of a dual-input USB cable, one input of which is used for power and data transfer, the other solely for power, which makes the device a non-standard USB device. Some external hubs may, in practice, supply more power to USB devices than required by the specification but a standard-compliant device must not depend on this.
Some non-standard USB devices use the 5 V power supply without participating in a proper USB network. These are usually referred to as USB decorations. The typical example is a USB-powered reading light; fans, mug heaters (though some may include USB hubs[24]), battery chargers (particularly for mobile telephones), miniature vacuum cleaners, a miniature Lava Lamp, and even toy missile launchers are available. In most cases, these items contain no digitally based circuitry, and thus are not proper USB devices at all. This can theoretically cause problems with some computers—the USB specification requires that devices connect in a low-power mode (100 mA maximum) and state how much current they need, before switching, with the host's permission, into high-power mode.
Some non-standard USB devices use the 5 V power supply without participating in a proper USB network. These are usually referred to as USB decorations. The typical example is a USB-powered reading light; fans, mug heaters (though some may include USB hubs[24]), battery chargers (particularly for mobile telephones), miniature vacuum cleaners, a miniature Lava Lamp, and even toy missile launchers are available. In most cases, these items contain no digitally based circuitry, and thus are not proper USB devices at all. This can theoretically cause problems with some computers—the USB specification requires that devices connect in a low-power mode (100 mA maximum) and state how much current they need, before switching, with the host's permission, into high-power mode.
thaprinze
Well-Known Member
Sitlet's right. If YOU think the Evo is to blame for your laptop "frying", then the problem should be covered by MSI. If you think your laptop "fried" because of a power surge, then the Evo is not to blame, and your home owner's insurance should cover the cost to repair/replace the laptop. It's that simple.
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