Help Evo not being recognized by computer.

[Psheezyy]

When I plug my evo into my computer, Vista says "unknown device found". With that, I can't do anything. The main reason I want to connect it is for the app DoubleTwist. But without my computer recognizing it, I can't do anything. Oh. I'm new .. Help please?

 

[ocnbrze]

When I plug my evo into my computer, Vista says "unknown device found". With that, I can't do anything. The main reason I want to connect it is for the app DoubleTwist. But without my computer recognizing it, I can't do anything. Oh. I'm new .. Help please?

welcome to the forums!!!!!!!!!!!!!!!!
i would go here HTC Mobile Phone Support - HTC EVO? 4G (Sprint) - Downloads and download htc sync and install it. hopefully that will help.

for me sometimes my computer will not read unless i connect it a certain way. i have to attach the usb side first then attach the phone to the cable last. anytime i have issues with it not see my phone, this always works for me. i do not know why.

if that also does not work it could either be your phone port or your cable.

 

[argedion]

You need to make sure that when you hook your phone up the phone is set to be read as a disk drive and is not on the other options. If you are unsure with the phone connected to the computer drag down the notification bar and you should see a usb icon it will tell you how its hooked up

1 is Charge Only
2 is HTC Sync
3 is Disk Drive
4 is USB tethering

Make sure disk drive is the selected option.

 

[Psheezyy]

You need to make sure that when you hook your phone up the phone is set to be read as a disk drive and is not on the other options. If you are unsure with the phone connected to the computer drag down the notification bar and you should see a usb icon it will tell you how its hooked up

1 is Charge Only
2 is HTC Sync
3 is Disk Drive
4 is USB tethering

Make sure disk drive is the selected option.

Gosh, I already know that... Pretty sure it is my usb cable that's the problem.

 

[Psheezyy]

Okay, here what it looks like when i attach the phone. Pleaseee help.