Help Help please, what do I do now?

[NYCSilk]

My DroidX screen became frozen while I was looking up a contact. I could not shut the phone off. I left it alone for an hour, and it went black, and I could not turn it on. I plugged in the charger and nothing. I asked my son and he advised me to take out the battery and replace it. I did. It is now stuck with a black screen with a white globe and the logo that looks like an M or batwings to me.


What do I do now?

Thank you anyone who helps. (My son has no further advice.)

 

[Member243850]

Hey there dude / duette!

Welcome to the forums buddy!

Hmm is there any software that you can use to reflash the phone?

Okay remove the battery and wait about 30 seconds.

Put in battery and then hold down home button and then power button .

When you see the Motorola Logo then release the power button and keep pressing the home button.

Got the info from here:

Boot your Motorola Droid X into recovery mode

What do you see?

 

[Steven58]

Stinky has good advice. However, if your phone is not rooted, you can also call vzw tech support and they will either talk you through or will send you a new phone.

Here's the number 800 9229 0204. Let us know.

 

[z0mb13m4n]

Stinky has good advice. However, if your phone is not rooted, you can also call vzw tech support and they will either talk you through or will send you a new phone.

Here's the number 800 9229 0204. Let us know.

too many numbers there man lol