My brand new Boost Moblile Evo 4G LTE was dropped a few times, and as a result that back piece that connects the antenna no longer attached to the phone snugly. It wouldn't completely snap back into place and eventually got lost. I called HTC's warrantee department for a replacement piece which cost me 20 bucks. 3-5 business day delivery. On day 6 I called to see where it was, and was told the order didn't process correctly in their system. They had to close that ticket and open another one. An extra 3-5 days...On week 3 I called and even after speaking to a supervisor, no replacement piece anytime soon. Week 4 was told 100 people was ordering the same piece and they were back ordered 57. And that there was not a shipment date! Maybe I'll get it on New Years day...
It's over a month now that I'm paying for a phone that doesn't have a service signal!
I didnt get a chance to get insurance for this phone. So I can't get a free phone replacement. Is there a website where I can order the back door battery cover and get faster results, or is there a way I can get it to get a signal without that back cover? I am at my wits end!
Please assist with advice/information, thanks!