Thunderbolt on 4g no longer functions properly. I have not set my phone to 3g and it works perfectly.
- Browser takes 30-45 seconds to load or times out
-Newsrob and google reader apps will not update.
Error message reads: Syncronization failed: java.net socket exception: operation timed out.
-Email has to be manually refreshed.
I called Verizon twice in the last few days. I was told that there are a large number of reports from thunderbolt owners in my area (san diego) with the same issue. I told the verizon support rep that I have now set my phone to 3g only so it will work. He proceeded to tell me that it is not recommended to do that and I need to turn on 4g again even if it is not functioning properly.
Sometimes the calls to support are so painful I feel like I need to get drunk before making the call.
Non-rooted phone. Factory reset done 3 days ago. No change.
- Browser takes 30-45 seconds to load or times out
-Newsrob and google reader apps will not update.
Error message reads: Syncronization failed: java.net socket exception: operation timed out.
-Email has to be manually refreshed.
I called Verizon twice in the last few days. I was told that there are a large number of reports from thunderbolt owners in my area (san diego) with the same issue. I told the verizon support rep that I have now set my phone to 3g only so it will work. He proceeded to tell me that it is not recommended to do that and I need to turn on 4g again even if it is not functioning properly.
Sometimes the calls to support are so painful I feel like I need to get drunk before making the call.
Non-rooted phone. Factory reset done 3 days ago. No change.