I think these agents are told to push the RAZR.
Here is my attempt to CASUALLY sneak in the "Whens DINC4G?!?!"
You are now chatting with 'Melanie'
Melanie: Hello. Thank you for visiting our chat service. May I help you with your order today?
Steve Poxleitner: Hi Melanie. I am looking to get a new android phone and need to know some suggestions
Melanie: Are there any particular features that you would like the phone to have?
Steve Poxleitner: I want a phone with 4G, and that fits nicely into my pocket, has doesn't lag.
Steve Poxleitner: I used to have a Droid X, but that phone was very bulky and too large for me.
Melanie: Oh ok
Melanie: So nothing to big.
Melanie: Would you like to have a full keyboard?
Steve Poxleitner: I don't think I would need one, I've been without a keyboard for 3 years, so I'm a Swyper
Melanie: How about downloading/watching full length movies on the phone?
Steve Poxleitner: I don't really do that much. I want a small device and think anything bigger than a 4" screen would be too big.
Steve Poxleitner: I really like the size and shape of the Droid Incredible series and saw an "Incredible 4G" briefly on the DroidDoes page. Do you think that is coming out soon?
Melanie: Although we don't have access to that information you can sign up to receive email updates.
Melanie: I would recommend the Droid Razr.
Melanie: It runs off our 4G network for fast web access and a 4.3