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Help Interesting response from HTC regarding battery life

slinky317

slinky317

Member
So recently, I emailed HTC from their website concerning the battery life on the Incredible. This was the email I wrote:

Hello, I currently have a Droid Incredible and I am experiencing horrible battery issues caused by the phone not properly going into "sleep" mode. When I try to put the phone to sleep, it stays awake and continues to eat battery life. I have deleted all third party apps, so the thing responsible must be one of the HTC programs added onto the phone.

Sometimes, I've noticed that when I Force Stop the Calendar application, this fixes the issue. However, sometimes it doesn't and I must then Force Stop another HTC app, like the Messages, before the phone will sleep correctly. However, I do not want to have to Force Stop my applications daily for the phone to work properly, so I'm sure there must be a fix available.

This is creating a massive problem and is starting to ruin an otherwise wonderful experience with this device. Any assistance you could provide would be greatly appreciated.
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Today, I received this response:

Hi, I
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Good to hear they have identified an issue! Hopefully an OTA solves the problem I've been having. The calendar issue was solved by a factory reset, but my phone still won't go to sleep after about 12-16 hours of uptime...usually in the middle of the night. I have to reboot every morning and it temporarily resolves the issue.
 
AaronBBrown said:
Good to hear they have identified an issue! Hopefully an OTA solves the problem I've been having. The calendar issue was solved by a factory reset, but my phone still won't go to sleep after about 12-16 hours of uptime...usually in the middle of the night. I have to reboot every morning and it temporarily resolves the issue.
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Try deleting Flickr accounts. That solved the problem for me. 60 hours up and the phone was sleeping like a baby.
 
Pretty sure another rep told someone that the antenna goes into a low-power mode once it has a signal?

It doesn't bother me that much, since I haven't had either problem, but I just want a straight, consistent, answer.
 
They should have addressed why the phone will not fully charge itself. You have to always charge until green, unplug, turn off phone, plug back in and wait until its green again to get a full charge! Seems kind of ridiculous to me.
 
good to know that we might have some better battery life in store! i am getting 20 with my 1750 ext battery but a little more would be great :)
 
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