my phone is rooted... I'm having some trouble with calling some phone numbers so I called Virgin for tech help. they had me type in ##847446# and this was supposed to bring up a special screen but it didin't. She was perplexed. I was wondering if it was because the phone is rooted and has a new OS, different than the stock version that came on the phone. I didn't know if I'd get in trouble for mentioning this to her or not.
then she said to find the "activate phone" app, which was not there. guessing that also disappeared when I rooted.
am I allowed to mention to Virgin that I rooted the phone?
did I lose tech support when I rooted?
thanks
then she said to find the "activate phone" app, which was not there. guessing that also disappeared when I rooted.
am I allowed to mention to Virgin that I rooted the phone?
did I lose tech support when I rooted?
thanks