Okay so a Dad and his kid went to my store again for the second time this week.
A week before the Dad bought a HTC Thunderbolt, which I thought was for himself but was in reality, is for his 14 year old son. Now after only two days they went back and this happens.
I want a replacement on this.
And he showed me a cracked LCD screen, not just a tiny one but a spiderweb in the center of the screen.
Uh, sorry sir, personal damage is not covered in the warranty. I can fix it for you for a price.
Yeah, ok. My son is crying about his broken phone. Fix it quick.
No worries, sir. So he dropped it?
He was tossing it up in his room and he didn't catch it in time.
WTF. Why would anyone do that? Even a kid has common sense to not do that. Anyways, the technician fixed it and a couple of days later he went back with his son this time.
Yes, I need a repair on this.
(son) I want my phone!
What happened to it? (It had serious case of water damage and some serious scratches that is not there before)
Well we went to Poracay (a resort in Porac) and he's using the phone in the pool.
I need to take a picture of the falls! (while you're swimming in the pool?)
Did you attempt to dry it off?
No we just left it at the cabin until we got home and to this place the next day.
Well sir, I don't think this type of damage can be repaired. Well try, but it will be cheaper to just get a new phone.
YES!!! I want an iPhone 4! (He then went to the iPhone section)
Sir, may I recommend a cheaper phone. To be honest, he isn't that responsible with phones. It's better to get him a cheaper phone.
Yeah, I guess that is better.
But the kid got his way and he got the iPhone 4.
Which he then I heard he dropped in a fountain at the mall -.-
Now, I know not all kids are like that. Heck, I got a phone when I was 13. But if you're that irresponsible then better off having a dumb phone rather than expensive ones.
A kid only needs to text and call his parents. No need for the bells and whistles that a smartphone has. Especially a kid that spoiled and irresponsible.