Help My Moment stopped syncing using Moxier

[bwalls]

My Moment has been working fine then all of a sudden it stopped syncing with my exchange. i am using Moxier since it came with it. now i can not make it sync manually. my Gmail works fine. just says my "mailbox is empty"

 

[Steven58]

Welcome to Android Forums! Glad you signed up!

I'll move this to the app section for help for you!

 

[HeadlessPonch]

My Moment has been working fine then all of a sudden it stopped syncing with my exchange. i am using Moxier since it came with it. now i can not make it sync manually. my Gmail works fine. just says my "mailbox is empty"

You might want to check with your IT department to see if they've made any recent updates or changes.

 

[my1zamboni]

Also try
menu>settings>workmail & sync
Make sure you have check marks in there. Mine unchecks itself every once in awhile for some reason.

 

[AndroidSPCS]

Try using K9 Mail and see if it works. K9 Mail is fantastic.

 

[kberringtn]

This sounds like the prioblem I'm having. I started out using the "Mail" app that came on my Moment, then one day decided to check out Moxier since I'm on an exchange server for work. Love Moxier, specifically love that I can move messages from one folder to another like I do on the computer, and that you can include a signature on all messages ("Mail" app does not have either of these features), along with some other abilities Moxier provides that Mail does not. So I've been using Moxier for a while now, maybe a month, and all of a sudden now I'm having problems where it will only sync if I go into "Work Mail" or sync settings and manually sync it. Keeps saying it has an unexpected error and Exchange ActiveSync is not functioning. I'm back to using "Mail" as a backup, but I really want Moxier working again. Anyone know something I could try?

thanks.

 

[AndroidSPCS]

Try deleting the account. Turn off the phone, turn it back on, and then add the account back on.

 

[rhinodad]

Try the Touchdown mail app. Worth the money for Exchange connectivity.

 

[kberringtn]

Already tried deleting account, restarting, then adding again. Didn't made a difference. Only seems to be Moxier, though, "Mail" works just fine. And I don't want to spend money for an app just so I can include a signature and move between folders. Mail works for connectivity, just doesn't have those 2 features that I would really like to have back.

Thanks though!

 

[bohnded]

I had similar issues, but I use Touchdown. It turned out the security certificate my work's exchange server uses had expired. I had to tell Touchdown to ignore that fact and then the emails came rolling in. I don't know if this applies in your case(s), but just in case.