Spoke to Orange 4 times today and nobody I spoke to had the foggiest idea what I was on about. I know that mis communication is normally the fault of the communicator however, how hard can it be
"Hi I wondered if you could help me"?
"Sure. Before we start can I take you through security?"
Blah, Blah, Blah
"Great, how can I help?"
"I have an HTC Desire"
"Yes, good phones them"
"Yes, but I'm wondering when Orange will be releasing the 2.2 version of the Android OS?"
"Errrrm, you want to know when you can upgrade? "
"Yes, but not my handset?"
"Let me go and find out" 5 mins rubbish music
"Hello?"
"Hi"
"Thanks for waiting. You are not eligible for an upgrade for another 16 months!"
"I know, but it's not the phone I want to upgrade it's the operating system. From 2.1 up to 2.2. I appreciate that you cannot know everything about all the handsets that you provide, and without sounding rude, but have you ANY idea what I'm going on about?"
"Yes.... you want to upgrade your handset don't you?"
"Yes, but not the hardware!"
"Oh, so is your phone broken?"
I gave up after getting to around that point. Previous conversations were a tad more to the point. i.e " If I said FROYO to you, would it mean anything?" or "I'm going to ask you about Android 2.2. Does that mean anything to you? "
Needless to say, I am non the wiser. I do note with interest that a few folk on here are touting that they have an Orange branded phone and they have been successful in recieving 2.2. Are they lucky, have I missed something or are they talking bollox?
Cheers