Ok, for anyone in the same boat as me. I have been calling Verizon the past couple hours trying to get my eligibility moved up from 12/28 to now. I called probably a total of 10 times. All giving me different reasons why they couldn't move my upgrade. One person offered to move it forward 1 week to the 21st (not good enough) if I called back and asked again tomorrow.
Finally after several calls I got on with another CSR and explained that I wanted to get my upgrade date moved forward a bit and she said "Sure we can do that no problem, looks like there would normally be a $20 fee to move it forward but I can waive that for you." No idea why she was able to waive the fee, I wasn't about to ask.
Then she asked me what phone I wanted and I got a little scared because this is where all the others said "absolutely not." I said I was considering either the Nexus or the Rezound (not true, and not even sure why I said that). She said she could order me the Rezound right then and there, but if I wanted the Nexus it would have to wait until tomorrow, understandably.
She said she could call me back tomorrow morning to give me time to think about it, and order me whichever phone I decided on...
So here's hoping she knows what she is doing and it will work out. She did mention that she was putting a note on my account to give me an early upgrade with no fee.
So to anyone else trying to get an early upgrade, stick with it, keep trying, don't give up, and for the love of our mother earth, be polite.