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Help OTA 4.0.4 update. (caution s-off/root user. Ringtone issue)

My friend claims his phone is all better from uninstalling speaktoit assistant and that somehow it may be running in my background and slowing me down.We both took off our widgets and it seemed to help then problems came back. My handcent takes forever to open black screen for a minute.

I said if he continues to not have problems for a couple days I'll uninstall mine and see if I notice a difference. Not sure if that's the cause or not but he thinks it solved his problem and his sense kept rebooting too. I just messaged him to see how his phone was doing so will see.

I am getting long pauses and occasional timeouts opening messaging (Handcent or native app) as well. I have been too busy to really delve into what the problem is. Canceling out and going home then reopening sometimes helps. Also cache clearing and rebooting.
 
I ran the initial 4.04 update on Saturday and experienced the ringtone issue. I saw that HTC had pushed a fix out but when I checked for a second update from HTC, it is not offered. Any thoughts? Is there a manual update that I can do to resolve the issue or is it just a matter of waiting for the HTC update to become available for my device?
 
I ran the update to 4.04 and have the ringtone issue so I have been manually checking for the HTC update that fixes the bug but it is not available. I tried to update the PRL, Profile and Firmware but I get error code 1233. I am guessing that this is also stopping me from receiving the fix from HTC but I am not sure. I have done the power button simulated battery pull with no impact. Sprint wants to monkey around in my phone but I would rather get the solution here. A quick search shows that the error code is related to rooted devices but mine is stock.

Any thoughts? Do I see a factory reset in my future? If so, do I need to back up my pics, videos and text messages?
 
You should do a factory reset regardless. If there was any glitch in the wifi or network while downloading, your phone would have quirks, and a factory reset would fix it. Your pics and videos will not be affected, but you must clear your Google wallet and back up any apps and texts you want. I recommend My Backup Pro for apps and SMS Backup for texts. Both are available in the Play Store.
 
My phone went into this reboot mode over and over and wouldn't go to the home screen. I had to hard reset and the next day after putting several apps back on my phone i t did it again. I hard reset again and took it to Sprint and they ran a diagnostics which failed. They then for some reason hard reset again and checked it once more and it failed so there ordering me another phone. I know it's gonna be a refurb and here I just paid for this new one a month and a half ago. I hope this one is ok.
 
Hey all,
I have searched the threads but I did not see an answer to this, but if I missed it i am sorry for the re-post.

I have set some Individual Ringtones for different contacts, a feature I love as I do not have to look at the phone to know who is calling, however I noticed that my default ringtone is ringing no matter who calls me. The phone does display the picture and the contact name so I know it is reading the People App.

Is this a bug, has anuone else seen this or knows what setting I need to change?

Thanks
 
I have done 2 OTAs so far. I also just checked and there are no more available.

My Android version is 4.0.4, HTC APK is 4.24 and Software version is 2.13.651.1.710RD. Am I on the lastest version?
 
I have done 2 OTAs so far. I also just checked and there are no more available.

My Android version is 4.0.4, HTC APK is 4.24 and Software version is 2.13.651.1.710RD. Am I on the lastest version?
Yes, that's the latest version, but the update I'm talking about fixed just this specific issue - it doesn't change the Software version at all. It's odd that it's not showing up for you.

Do you know how to install an APK file? The fix is just one file, and can be installed that way (you just have to allow programs from unknown sources to be installed on your device).
 
I heard HTC pulled the update for whatever reason off of the Sprint forums. They have no ETA as far as pushing out a new one either.

I know the small 100kb OTA apk file is out there somewhere, perhaps someone can link it.
 
i keep getting a system update available on my rooted phone...dont want to mess with it, but its a pain in the ass to get off the toolbar without restarting the phone...any other way to get rid of the notification?
 
i keep getting a system update available on my rooted phone...dont want to mess with it, but its a pain in the ass to get off the toolbar without restarting the phone...any other way to get rid of the notification?

I'd suggest flashing a ROM based on the update. 4.0.4 brought along many fixes and speed enhancements
 
So I've been reading this thread for some time now, and I didn't think to chime in until now.

I did have the problem with the individual ringtone after the OTA update, but that didn't bother me. I downloaded the fix (that got pulled) and it's fixed...

But here's the problem I've been having that doesn't seem to be mentioned much: I have a bunch of custom mp3's in a Ringtones and Notifications folder on my SD-card... but the phone won't recognize those folders and put them in my ringtones or notifications list when in settings or trying to set notifications in different apps (like Handcent or Gmail).

What's the deal? I swear that it was working this way before the OTA. Did the OTA break that, too?

I did fix that somewhat by finally rooting the phone (whereby I could copy all of these custom mp3's to the /system/media/audio/ subfolders... but not all of the notifications are being recognized EVEN THOUGH they're in the right SYSTEM folder.

???
 
I've seen that issue mentioned on various ICS phones. Don't know how to fix it, but I think that Rings Extended still works and would be a good workaround if so. Plus, it's free.
 
So I've been reading this thread for some time now, and I didn't think to chime in until now.

I did have the problem with the individual ringtone after the OTA update, but that didn't bother me. I downloaded the fix (that got pulled) and it's fixed...

But here's the problem I've been having that doesn't seem to be mentioned much: I have a bunch of custom mp3's in a Ringtones and Notifications folder on my SD-card... but the phone won't recognize those folders and put them in my ringtones or notifications list when in settings or trying to set notifications in different apps (like Handcent or Gmail).

What's the deal? I swear that it was working this way before the OTA. Did the OTA break that, too?

I did fix that somewhat by finally rooting the phone (whereby I could copy all of these custom mp3's to the /system/media/audio/ subfolders... but not all of the notifications are being recognized EVEN THOUGH they're in the right SYSTEM folder.

???
It might be the media scanner glitching up. I ended up clearing the media scanner/storage data to force it to go start all over (you will for the moment lose music/gallery while the media database rebuilds for 10 minutes). That solved this issue for me.
 
It might be the media scanner glitching up. I ended up clearing the media scanner/storage data to force it to go start all over (you will for the moment lose music/gallery while the media database rebuilds for 10 minutes). That solved this issue for me.

How did you do this? thanks in advance.
 
In my experience with the phone, it's smart enough to put any music file that's in a directory named "ringtones" into the pick-list for when you choose ringtones (either for a specific contact or as a default). It has similar behavior for directories named "alarms" and "notifications". I think it will even handle multiple such directories. It doesn't seem to scan every time that list comes up though. Put your tone files in the appropriate directories (either on the built in flash or the SD card*), and reboot the phone. After that you should see them as options for ringtones/alarms/notifications.

*I highly recommend putting all your ringtones/alarms/notifications on "phone storage" (the big user-accessible chunk of internal flash memory). If you put them on the SD card, those tones will be unavailable whenever you have the SD card removed or in your phone but mounted to your computer as a disk. So if you assign a custom tone on the SD card to, say, your spouse, and s/he calls you while you have the SD card mounted on your computer as a disk, the phone will revert his/her tone to the default Sense tone, and you will manually have to reset it.
 
I have had my htc evo 4g lte for about a month now and i like it alot,but i can not customize my ringers because of an update that i hear htc sent out.I also hear there is a update fix for this but i cannot seem to get it.If anyone knows how to get it i would appreciate the help.I have tried looking for it in the auto updater,but my phone says there are no updates available.Phone would be great if it wasnt for this problem.Any help here would be greatly appreciated.

Ray
 
How did you do this? thanks in advance.

What I did was go to Apps in Settings, then tap on All

Find Media Storage, and tap on Clear Data.

After that you'll notice in the Music App and Gallery App that it will find no music and no pictures. After about 15 minutes those apps will have their music and pictures reappear.

I went through that process and rebooted the phone twice, but the choices still didn't come back in the ringtone or notification selection lists.
 
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