• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help problems with EVO 4g

calail

calail

Member
So, my husband dropped his phone (a new Samsung) in the ocean, and it's not fixable (well, within my budget LOL). So a friend loaned us a used HTC EVO 4G - Sprint network.

She had a lot of stuff on the phone, so (after searching the net) I perofrmed a hard reset (Holding volume button and power button, then selecting Clear Storage) to clear all the data, and plugged the phone in to charge. Since then, every time I power it on, the phone starts acting CRAZY. It vibrates intermittantly, screens change, opens apps, changes screens again, and finally just locks up.

Back at the reset screen, I get this:

*** LOCKED (OOW) ***
SUPERSONIC EVT32 SHIP S-ON
HBOOT-2.18.0001
MIROP-041f
TOUCHvPANEL-ATMEL224_16ab
RADIO-2.15.00.12.19
Dec 21 2011, 12:50:32

Options include Fastboot, Recovery, Clear Storage, Simlock, Hboot USB

I had charged the phone before the reset, and it seemed to respond normally. So, after the reset, it went wonky...

Any ideas on what's wrong, if it's fixable?

He's using an old flip phone, so we're anxious to get this one working.

Thanks for any help!

oh, yeah - I read this, but don't know if it would help my situation: http://androidforums.com/evo-4g-all-things-root/581175-evo-4g-stuck-in-white-screen-bootloop.html
 
Mikestony said:
Hello there calail!
Have you tried to clear storage again?

And from what I understand, the phone will not boot up normally? It will just do that wonky stuff? (I like that word, "wonky" :) )
Click to expand...

I've actually cleared storage several times. The phone does startup, and seems normal but after unlocking the screen it goes wonky (isn't that in the dictionary? LOL). Its as if a gremlin is inside the phone, pushing buttons....
 
calail said:
I've actually cleared storage several times. The phone does startup, and seems normal but after unlocking the screen it goes wonky (isn't that in the dictionary? LOL). Its as if a gremlin is inside the phone, pushing buttons....
Click to expand...

Hmm it's been a while since my evo but what options are you presented with when you choose recovery?
 
Ah, well that is normal.
Well, I've been thinking about this and I am wondering if running an ruu.zip or an ruu.exe would help.

An ruu is a rom upgrade utility. (or is it rom utility upgrade?) Anyhoo, depending on your version of Android, (which you cannot check because you cannot boot into the OS), it can install, what basically amounts to a clean OS.

I think I need to find Scotty or Ocnbrze to assist with this:)

Stand by, its a holiday here so they may not be readily available...:)


Are you familiar with ADB? (a program run from the computer to get info to and from the phone)

Do you have an sd card installed in the phone?
 
Mikestony said:
Ah, well that is normal.
Well, I've been thinking about this and I am wondering if running an ruu.zip or an ruu.exe would help.

An ruu is a rom upgrade utility. (or is it rom utility upgrade?) Anyhoo, depending on your version of Android, (which you cannot check because you cannot boot into the OS), it can install, what basically amounts to a clean OS.

I think I need to find Scotty or Ocnbrze to assist with this:)

Stand by, its a holiday here so they may not be readily available...:)


Are you familiar with ADB? (a program run from the computer to get info to and from the phone)

Do you have an sd card installed in the phone?
Click to expand...
I truly appreciate all your help - and I have patience :)

I'm not familiar with ADB but I consider myself computer literate... maybe not so techie to understand all the terms, but I can usually figure it out.

Regarding a card: One isn't installed right now, but I have micro cards that are useable.
 
Cool:)
The reason I ask, is because of the file that I can link for you and it is put on the sd card then into the phone while powered off. Then boot into the bootloader screen and bootloader will install it.
But, I think if your software version is 5.07.651.1 or newer, it won't work.

That's where adb comes in and using a command window whilst in fastboot (one of the options in bootloader) to get your version.

Now, I don't know if you have time now but give me several minutes to type up some instructions.

What I propose to do is first find out your software version, then determine if the ruu.zip (the sd card/bootloader install way) is the right way to go. :)
 
Sounds like a great plan, Mike. It's late here, however, and I'm ready for bed. So, I will check in tomorrow. Don't kill yourself to get instructions right away. I won't be able to get back to it until sometime tomorrow.

Big THANKS for all your help. I'll dig up a microSD card... I'm guessing I can find the ADB software online somewhere? I'll check around.
 
Edit:^^^ just saw your post after I submitted my post and no worries, get to it when you can:D



Well, here goes. And credit goes to getting these files to Ocnbrze in this guide:
http://androidforums.com/evo-4g-all...-rooting-gingerbread-2-3-5-dummies-guide.html
But that guide is for rooting, but some files from there we will need.
These are instructions for a Windows OS.

Do you have the drivers installed for the Evo?
If not, download and run this:
setup_3.0.5551.exe
That is HTC sync...you just need to install it for the drivers. Once installed, uninstall it but leave the drivers.

Next, on your desktop, create a folder named "Android"
Then, download these 3 files and put them in that folder...do not extract them, just download them and put them in that folder:
Dev-Host - adb.exe - The Ultimate Free File Hosting / File Sharing Service
Dev-Host - fastboot.exe - The Ultimate Free File Hosting / File Sharing Service
Dev-Host - AdbWinApi.dll - The Ultimate Free File Hosting / File Sharing Service

Next, download and run this for Java Runtime:
chromeinstall-6u27.exe

Now, pull your battery in your phone and reinsert it and boot into bootloader.

Go to and select "fastboot"

Now plug in your device to the computer.
The word "fastboot" should changed to "fastboot-usb" in red letters I believe.

On the computer, open up a command window at your Android Folder.

In the command window, type:
Code: 
fastboot devices

It should spit out your device name.

If not, then we need to troubleshoot.

If it does, the type this:
Code: 
fastboot getvar all

Post back here what the output for that command is.
We are looking for the information by the words: "INFOversion-main"


I hope I'm on the right track here trying to get you going:)
 
Mikestony said:
Do you have the drivers installed for the Evo?
Click to expand...
I installed the drivers from the link you provided.
Mikestony said:
Dev-Host - adb.exe - The Ultimate Free File Hosting / File Sharing Service
Dev-Host - fastboot.exe - The Ultimate Free File Hosting / File Sharing Service
Dev-Host - AdbWinApi.dll - The Ultimate Free File Hosting / File Sharing Service

Next, download and run this for Java Runtime:
chromeinstall-6u27.exe
Click to expand...
all completed....
Mikestony said:
Now, pull your battery in your phone and reinsert it and boot into bootloader.

Go to and select "fastboot"

Now plug in your device to the computer.
The word "fastboot" should changed to "fastboot-usb" in red letters I believe.
Click to expand...
yep!
Mikestony said:
On the computer, open up a command window at your Android Folder.

In the command window, type:
Code: 
fastboot devices

It should spit out your device name.

If not, then we need to troubleshoot.

If it does, the type this:
Code: 
fastboot getvar all

Post back here what the output for that command is.
We are looking for the information by the words: "INFOversion-main"


I hope I'm on the right track here trying to get you going:)
Click to expand...
all worked... I had to refresh my memory on DOS commands :) Now to figure out how to take a screen print... I'll be back.
 
ok, I'm not sure what I shouldn't post, so i blurred out the serial number :) am I paranoid?

Anyways - here's the screenprint. I don't see INFOversion-main.... Did I do something wrong?

UPDATE: the Version-Main = 5.07.651.1
 

Attachments

  • Bootload Output-1.png
    Bootload Output-1.png
    88 KB · Views: 123
That's good.
I'm mobile right now but you need to block out you iemi number also :)
Like I said I'm mobile right now otherwise I'd could do it for you
I'll be back to a computer in a little while :)
 
that is a peculiar issue indeed! i think our best bet,since the phone is operational(sort of ;)) is to unlock the bootloader,install a recovery and root access,then lower the main version so that an older ruu can be installed.

if im remembering correctly,and ruu does not exist for 5.07.651.1,correct?
 
scotty85 said:
that is a peculiar issue indeed! i think our best bet,since the phone is operational(sort of ;)) is to unlock the bootloader,install a recovery and root access,then lower the main version so that an older ruu can be installed.

if im remembering correctly,and ruu does not exist for 5.07.651.1,correct?
Click to expand...

yep no 5.07 ruu at the very long moment.......is there a way to create one scotty? what do we need for it?
 
ocnbrze said:
yep no 5.07 ruu at the very long moment.......is there a way to create one scotty? what do we need for it?
Click to expand...

an htc signiture ;)

with an s on phone,theres no way to create a full ruu,it will fail the signiture verification. with an unlocked bootloader,we could whip up a "mini ruu" of sorts,containing boot,system,and recovery(optionally). it just depends on what is damaged in the filesystem wether or not that could fix it.

if we want to lower the main version and run an older ruu,we would:
-unlock bootlaoder
-instal recovery
-flash superuser via recovery
follow these directions(i think):
Method 2.​
To fully unroot​
If you are "Unlocked" and "s-on" with hboot 2.18, follow this guide:
ok so you want to unroot your phone. unfortunately, the process is more complicated then the previous methods. basically to get rid of the watermark you will need to change the misc partition and then you can flash the PC36IMG RUU to finish the process in getting a stock rom and recovery.

these are the files you will need:

step #1 downgrading the misc partition
1.download the first three files and create a folder and call it android then move the downloaded files to the android folder.
2.download and install (do not run) htc sync:HTC Sync 3.0.5551
3.connect your phone to the pc via usb cable
4.we need to extract and then move the flash_image and the mtd-eng files on to the sd card. make sure that you do not put the extracted files in any folders. they need to be on the root of the card (very top level)
5.change the setting from disk to charge only, make sure that usb debugging is turned on, settings>apps>development>check usb debugging, and lastly make sure that fastboot is disabled, settings>apps>uncheck fastboot.
6.on your pc hold shift while right clicking on the android folder. select open command window here option.
7. in the command window type:
Code: 
adb shell

ok you should get # in the command window if not then something went wrong.

if you do get # then type:
Code: 
cat /sdcard/flash_image > /data/flash_image
then:
Code: 
chmod 755 /data/flash_image
and last:
Code: 
/data/flash_image misc /sdcard/mtd-eng.img

the command screen should look like this when all the commands are entered:
attachmentvf.png

step #2 installing the stock rom and recovery
1.download the 4.67 PC36IMG file and rename it by deleting everything but the PC36IMG part in the name. make sure not to add an extra zip as windows hides extensions.
2.move it to the root of the sd card that means on the top level of the card and not in any folders.
3.power off then press and hold power+vol down. this will take you to the bootloader. if you named the file right and it is on the root of the card then it will ask you to update. select yes.
4.before you reboot your phone double check your bootloader screen. at the top it should say locked and your hboot should be 2.18 with s-on. if that is what you see then congrats!!!!!!!!!! you are now unrooted!!!!!!!!!!!!
Click to expand...

sound about right? :)
 
o.k...so do I understand this correctly Scotty?

-unlock bootloader---via the HTCDev website
-install recovery--via PC36IMG method or fastboot method <<<----probably easier
-flash superuser via recovery-- easy.

Then do method 2?

Basically rooting, then unrooting, then ruu.

By the way, THANKS for hopping in here guys!!!
 
You must log in or register to reply here.
Back
Top Bottom