Help problems with EVO 4g

[calail]

Oh disregard this... still working

 

[ocnbrze]

Oh disregard this... still working

sooooo no more issues?.....crossing fingers

 

[calail]

sooooo no more issues?.....crossing fingers

Was too busy at the office to get anything more than the downloads completed yesterday.so packed everything up, including my office laptop and headed out of town for the weekend...Got HTC sync installed on the computer and the files moved to the card, but seems my office computer has the command prompt deactivated...So won't be able to start next steps until I'm back at home tomorrow.

I will check back in on Sunday and let you know how it's going

 

[calail]

Methinks this is it:

these are the files you will need:

• adb.exe
• fastboot.exe
• AdbWinApi.dll
• HTC Sync 3.0.5551
• Java Runtime Environment (JRE)make sure that you have htc sync installed and that you have the latest java running.
• flash_image.zip
• mtd-eng.zip
• PC36IMG_SuperSonic_GB_Sprint_WWE_4.67.651.3

everything downloaded.

1.download the first three files and create a folder and call it android then move the downloaded files to the android folder.
2.download and install (do not run) htc sync:HTC Sync 3.0.5551
3.connect your phone to the pc via usb cable
4.we need to extract and then move the flash_image and the mtd-eng files on to the sd card. make sure that you do not put the extracted files in any folders. they need to be on the root of the card (very top level)
5.change the setting from disk to charge only, make sure that usb debugging is turned on, settings>apps>development>check usb debugging, and lastly make sure that fastboot is disabled, settings>apps>uncheck fastboot.
6.on your pc hold shift while right clicking on the android folder. select open command window here option.
7. in the command window type:
Code:
adb shell
ok you should get # in the command window if not then something went wrong.

if you do get # then type:
Code:
cat /sdcard/flash_image > /data/flash_image
then:
Code:
chmod 755 /data/flash_image
and last:
Code:
/data/flash_image misc /sdcard/mtd-eng.img

all done

1.download the 4.67 PC36IMG file and rename it by deleting everything but the PC36IMG part in the name. make sure not to add an extra zip as windows hides extensions.
2.move it to the root of the sd card that means on the top level of the card and not in any folders.

all done. I had to remove the SD card from the phone to move the file to the root, as the computer doesn't recognize it... so phone was powered off, put file on the root of the SD card, then...

3.power off then press and hold power+vol down. this will take you to the bootloader. if you named the file right and it is on the root of the card then it will ask you to update. select yes.

I did not get a request to update... I navigated to recovery, and attempted to run the zip file from the SD card, and I get an error: Can't open /sdcard/PC36IMG.zip (bad)

I redownloaded the file (from the link provided), renamed as instructed, and get the exact same results.

 

[ocnbrze]

yeah recovery will never flash a PC36IMG file.

are you sure you are naming it right? on your computer before you moved the file......what do you see? is there a .zip in the name? or do you only see PC36IMG?

here is what it should look like:

mine shows no .zip so make sure not to add an extra one or it will have two .zip's to the name which will not work.

post a screen shot of your file after it is named like the above image.

 

[calail]

are you sure you are naming it right? on your computer before you moved the file......what do you see? is there a .zip in the name? or do you only see PC36IMG?

post a screen shot of your file after it is named like the above image.

I don't hide file extensions on my 'puter, so you'll see the .zip in my image.

 

[Mikestony]

This may have been answered already, but what size sd card do you have? 2GB cards don't work very well, that's why I inquired

And make sure you don't have 2 or more PC36IMG files on the sd card.

 

[calail]

This may have been answered already, but what size sd card do you have? 2GB cards don't work very well, that's why I inquired

And make sure you don't have 2 or more PC36IMG files on the sd card.

I'll check that... I think it is a 2G card, and there's files on it since I haven't deleted anything since we started this last week. The screen print is of the folder on my desktop, where I've kept everything, but can't remember what's on the chip... I'll follow up later today. Thx.

 

[ocnbrze]

I'll check that... I think it is a 2G card, and there's files on it since I haven't deleted anything since we started this last week. The screen print is of the folder on my desktop, where I've kept everything, but can't remember what's on the chip... I'll follow up later today. Thx.

another 2g card issue. why do you guys use 2g cards any ways? save that $2-$4 to get a 16g card at least......LOL

yeah the evo has issue with 2g cards for whatever reasons. finding a pC36IMG is virtually impossible with those.

for $20 you can get a 32g card now these days.....this is what i have:http://androidforums.com/evo-4g-all-things-root/413571-sharin-love-16gb-class-10-card-25-a.html .....i think the price is now much cheaper.

 

[calail]

another 2g card issue. why do you guys use 2g cards any ways? save that $2-$4 to get a 16g card at least......LOL

yeah the evo has issue with 2g cards for whatever reasons. finding a pC36IMG is virtually impossible with those.

for $20 you can get a 32g card now these days.....this is what i have:http://androidforums.com/evo-4g-all-things-root/413571-sharin-love-16gb-class-10-card-25-a.html .....i think the price is now much cheaper.

I used a 2g card, because that's what I had handy. I have several 16G and 32G cards, but also have an abundance of 2G cards - and I never purchased a single one of the... they came with cameras, phones, whatever.

Since the files weren't huge, it never occurred to me that I'd have to dig up a bigger card, and delete whatever is on it LOL

 

[calail]

adb.exe
fastboot.exe
AdbWinApi.dll
HTC Sync 3.0.5551
Java Runtime Environment (JRE)make sure that you have htc sync installed and that you have the latest java running.
flash_image.zip
mtd-eng.zip
PC36IMG_SuperSonic_GB_Sprint_WWE_4.67.651.3

1.download the first three files and create a folder and call it android then move the downloaded files to the android folder.
2.download and install (do not run) htc sync:HTC Sync 3.0.5551
3.connect your phone to the pc via usb cable
4.we need to extract and then move the flash_image and the mtd-eng files on to the sd card. make sure that you do not put the extracted files in any folders. they need to be on the root of the card (very top level)
5.change the setting from disk to charge only, make sure that usb debugging is turned on, settings>apps>development>check usb debugging, and lastly make sure that fastboot is disabled, settings>apps>uncheck fastboot.

I don't have the fastboot option, so have to assume it's "unchecked"

7. in the command window type:
Code:
adb shell
Code:
cat /sdcard/flash_image > /data/flash_image
Code:
chmod 755 /data/flash_image
Code:
/data/flash_image misc /sdcard/mtd-eng.img

command screen as expected (except for an initial "daemon not running" error, then "daemon started successfully"; see screen capture.

step #2 installing the stock rom and recovery
1.download the 4.67 PC36IMG file and rename it by deleting everything but the PC36IMG part in the name. make sure not to add an extra zip as windows hides extensions.
2.move it to the root of the sd card that means on the top level of the card and not in any folders.
3.power off then press and hold power+vol down. this will take you to the bootloader. if you named the file right and it is on the root of the card then it will ask you to update. select yes.
4.before you reboot your phone double check your bootloader screen. at the top it should say locked and your hboot should be 2.18 with s-on. if that is what you see then congrats!!!!!!!!!! you are now unrooted!!!!!!!!!!!!

so, looks like moving everything to a 16G card, and starting from the beginning has helped... it asked about the update, I clicked "yes", and it's updated and restarted twice now... Currently, I see "Update is in progress.... Do not power off the device".

Bootloader says:
Locked (OOw)
and
HBOOT-2.18.0001

will post back when it's done...

 

[calail]

Ok. The phone has booted up, and it looks like it's the "stock ROM" (if I'm using the term correctly)... looks like a typical Sprint boot up. Unfortunately, I'm getting all the same problems. Intermittent vibrating, screen changes, nonresponsive touch... I'm pulling my hair out!

 

[Mikestony]

Well.
That does not sound promising
There's got to be some partition that is corrupt and cannot be repaired.

Not sure tho as I am honestly out of ideas...Perhaps Scotty or Ocnbrze will have some other ideas, but.....

 

[calail]

I think I'm ready to give up you all have been very helpful and patient and I truly appreciate the assistance and education.

 

[Mikestony]

I think I'm ready to give up you all have been very helpful and patient and I truly appreciate the assistance and education.

We try
How long do you have to wait for an upgrade to get a replacement phone?

 

[scotty85]

Well.
That does not sound promising
There's got to be some partition that is corrupt and cannot be repaired.

Not sure tho as I am honestly out of ideas...Perhaps Scotty or Ocnbrze will have some other ideas, but.....

Unfortunately,there's not really anything else to try. You might run the zip again,and you should try a factory reset from hboot. But that's about all that's left

Sorry we didn't fix it,but you did do a fantastic job with the recovery effort.

As mike said,something is corrupt beyond repair,or we have some sort of hardware failure.

 

[calail]

We try
How long do you have to wait for an upgrade to get a replacement phone?

UGH! April 2014! Of course it's my husband's phone, so I have a nice sweet Samsung S4 (a week old) that I'm just lovin!

Sorry we didn't fix it,but you did do a fantastic job with the recovery effort.

As mike said,something is corrupt beyond repair,or we have some sort of hardware failure.

You both have been very helpful. When I'm ready to root another phone, I'll know where to go!

 

[ocnbrze]

bummer man.....sorry about that.....i hate it when an evo is hurt and there is no way of fixing it

i guess it happens.

so you get the nice phone and you hubby gets the broken evo? it must suck to be him

 

[Mikestony]

Well, if all else fails, I did see this if you are interested
http://androidforums.com/classifieds/766319-sale-50-00-htc-evo-4g.html

 

[calail]

bummer man.....sorry about that.....i hate it when an evo is hurt and there is no way of fixing it

i guess it happens.

so you get the nice phone and you hubby gets the broken evo? it must suck to be him

I was thinking the same thing when I was typing my reply last nite! but, in my defense, he had the nicer phone first and it WAS his fault that it took a dive in the bay!

Well, if all else fails, I did see this if you are interested
http://androidforums.com/classifieds/766319-sale-50-00-htc-evo-4g.html

hmmm... never even saw the classified board here... Thx Mike - I'll take a look at your phone!