whitehat
Android Enthusiast
Hi PattiCake, I thought of you this afternoon. Why - C O M C A S T ! !
I spent 10 minutes trying to get past their automated computerized obstacle course so I could get put in the queue to talk to someone. The way around the automaton is answer 'agent' to every question asked. All the services were out and Comcast has no way to report that. They demand to know which service you are having a problem with so they can route the call. The idiot who finally answered didn't know what to say after I told him the automated system already tried a modem reset (He was looking up my account when I told him). Turns out it was an outage for the entire area. ARRRGGGHHH!
