Help Restoring Contacts from Lookout

[bupolo]

So I had Mobile Lookout installed on my HTC Evo that was stolen out of my car. I just got my replacement Evo in the mail, and when I went to restore the Mobile Lookout contacts to the new phone (after I deactived my old phone over Mobile Lookout) it appears my contact were saved in some manner on my phone, but they do not appear on my "People" list.

What gives??

 

[Mr. Ed]

did you not save them to google?

 

[bupolo]

I'm not sure if I downloaded them to google. I'm using a different gmail address then I was with my first phone. Think that matters?

Also, when I was trying to restore from Lookout it didn't appear to be working and now I think I have a ton of duplicate contacts that aren't the complete ones. How do I delete all of these and start over with my contacts without wiping my phone?

Also, all the proper contacts are shown on Lookout's website. I've sent them a message inquiring about this issue as well.

 

[AlkiDweller]

I'm not sure if I downloaded them to google. I'm using a different gmail address then I was with my first phone. Think that matters?

Yes. If the phone(s) are/were set to sync with a Gmail account then all your contacts are in Gmail. If, between two phones, there are two Gmail accounts, then you'll have contacts in each account.

Also, when I was trying to restore from Lookout it didn't appear to be working and now I think I have a ton of duplicate contacts that aren't the complete ones. How do I delete all of these and start over with my contacts without wiping my phone?

If it's syncing with Gmail, log into your Gmail account (from a PC). Much easier to manage a lot of contacts on line.