I have the S6 Edge 32gb on Verizon, white. Now, as everybody else, my screen stopped rotating few days after I got my phone and I suspect was soon after I fast charged it a few times. But here is my question and why I am puzzled (keep in mind I don't know how these things work exactly). So, the screen rotating doesn't work if I try to move the phone around, BUT, if I launch an app that utilizes landscape like clash of clans it does rotate exclusively on one side (the bottom of the phone becomes the right side). While I have this opened, if I hit the multi-window key (left of the home button) the task killer thing comes up also in landscape mode. As soon as I close the app, everything returns to portrait. Now, I read about the sensor test and I tried the secret codes, but didn't work on my phone (I think Verizon's rom flash blocks these codes). So I did the next best thing and downloaded Phone Tester. I got to see the Accelerometer sensor in action, and the X was stuck on 39.225 while the Y and Z are constantly changing. Here is my confusion. If the chip was fried due to the fast charging as others are saying, wouldn't the entire chip be faulty causing all 3 axis to be stuck and not just one? Also, how does the app going to landscape work? Is it based on pure software or does the accelerometer play a role in it?
p.s.: I went through the same bs with Samsung support agent soft reset, safe mode and factory reset, all failed. Then I went in Verizon and the snobby employee told me exactly "We had 3 people come with the exact same issue yesterday. It's a software problem not hardware. Wait for the next update and if it doesn't fix it we will give you a new phone".
