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Help Samsung Fascinate Email Issues!

saps said:
Deb, you should probably start your own thread on this theme topic, But since Im here let me just understand accurately. Gmail = all's good. But when you use the email app your comcast is not sync'd at all? Does it even work when you manually check?
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My Comcast is acting the same...sent stuff won't go at all and I rarely get incoming stuff (though I did just receive a facebook notification...something I really DON'T care to get).
 
I thought I was posting a new thread..I will try to do it..

Yes I send my self from work email...to gmail..goes right through..but the comcast emails..everyday I have to power off and power on to get them going again...and sometimes during the day have to power off again....
 
I am having issues getting email updates for my comcast account as well. I have gone to settings and about phone and tried to get updates and there have not been any available. I love the phone otherwise, but this is REALLY annoying. The main reason I got a smartphone is to check email. Are any of the other droids better at receiving emails? I just signed up with Verizon and have 30 days to switch phones. I would hate to switch but if this problem cannot be fixed it will be necessary...
 
I have the same problem with my Comcast account. I have to manually look for new messages. This is a big deal for me as I really want to be able to utilize e-mail on my phone. Additionally, is there any way to delete the entire Inbox? So far, all I've been able to do is delete them one by one or put check marks in every box. Seems very ineffective. Ideas?

Thanks
 
Anyone having any luck with comcast? I have till Saturday and both mine and my husbands phones are going to go back...We really rely on comcast email...On another thread..someone advised me to forward to gmail..but I don't want to have to do that?

Anyone know about comcast and the Droid x? Is it samsung that is having this issue??????

Help......:mad:
 
Any solutions to this issue yet???

Having the same random email fetch AND send issue. Sometimes it works and sometimes it doesn't...... I came from Blackberry as well and looks like I'm going back. I got the SF via Best Buy Free Friday and I have until the end of this month. Everything on the FS is great so far EXCEPT the email, and this is the main reason I have a smart phone.
Zarg
 
Similar problems here with an msn account (only email set up for this line!). Sync is set for every 15 minutes. Some days, it does, some days it doesn't sync at all. VERY frustrating for a smartphone! Any fixes yet!?
 
I'm disappointed with e-mail as well coming from a BlackBerry. For non gmail accounts you need to try k-9 mail or maildroid since they support IMAP IDLE, i.e. "push e-mail". I'm using K-9 mail and I'm having some issues with it but most of the time you do get your e-mail instantly.
 
Same issues and I'm using K-9 mail. Only get gmail, none of my POP3 accounts unless I manually refresh. Very frustrating. :mad:
 
I have had my Fascinate for 24 hours and it's nothing but trouble. I'm having the same issues. Email has only sync'd twice in 24 hours and it is set to sync every 10 minutes. I don't think it matters where your email is coming from. I am having the problem with my primary Earthlink account not updating email, Gmail too. I got K9 and it does the same thing, you have to manually retrieve your email and even then that doesn't always work. I tried software updates and it says "unable to connect with server". Spent my whole Saturday morning online trying to correct the server problem. No luck there either. By monday I may be back to my trusty old Blackberry.
 
phonefiend said:
Use IMAP if you can. If not, make sure K-9 is set to poll every so often.
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I have gmail, an IMAP account and a POP account. I have K-9 set to poll every 15 minutes and have tried other intervals. Sometimes I get gmail but I never get email from the other accounts unless I got into each account and manually request new mail. For anyone that relies on email, this could be a deal breaker on a very good phone. :(
 
To add insult to injury...The signature is common to ALL email accounts ! I am involved with multiple companies and have multiple email accounts to represent each company. In the past, with my BB, I was able to have a different sig for each account giving my title and contact info for each company....
I would love to be wrong here......anyone willing to prove me wrong??
 
Any new info on this? Bought my wife the Fascinate and her Comcast email worked fine for the first week, yesterday it started having issues with sync. Even trying to manually check it just keeps trying to retrieve messages. Power cycle seems to work, but what a pain!
 
I had the same problem, but think I have it figured out. The Verizon store installed a task killer app before I even held the phone. It was set to shut down the email program when shutting down other apps running in the background. When I turned off the auto-kill for the email, it seemed to start working much better. Sometimes it still has minor issues, but this solved it for the most part, with both aol and gmail accounts.
 
JennT1124 said:
I had the same problem, but think I have it figured out. The Verizon store installed a task killer app before I even held the phone. It was set to shut down the email program when shutting down other apps running in the background. When I turned off the auto-kill for the email, it seemed to start working much better. Sometimes it still has minor issues, but this solved it for the most part, with both aol and gmail accounts.
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Yeah there's a lot of under-education at VZW RE:ATK
 
Hi folks..I downloaded MailDroid for my Fascinate and so-far-so-good. I am using a Hotmail, and yahoo (2) accounts. I have sent several test emails and all arrive safely. Thanks for the info that you all have posted. I was seriously on the verge of sending the phone back. I talked with VZW, Best Buy, & Samsung reps - They were all no HELP..The Samsung folks told me to download a email client app but they couldn't give any certain name....But any way.it's cool..I'm happy again..I was super frustrated earlier.
 
to say the least this is VERY annoying and upsetting!~

i can not send and email and i too need to sign in or refreash to get my mail. i am going to call samsung later today and if they don't have a solution i will return the phone today.

i am pretty upset as i love the phone but if it can't handle a simple email task i have no hope for the 2.2 upgrade they will "some day" come out with.

not so fascinated!!~ !~
 
I too am experiencing some of the problems cited on this thread. Most days I am able to retrieve email with my two POP 3 accounts on a regualr basis (not sure if the 5 minute setting works but at least it works on a somewhat recurring basis). However, some days (Like today), I haven't seen an email at all. When I checked my email through my laptop, I saw I had 15-20 new emails today yet the phone hadn't gotten any of them!#$@%

Sometimes "rebooting" my phone seems to triogger the retrieval and sending and I am good to go. I too also have periodic issues with just sending, especially when I forward or reply.

All in all, this is a great phone but if I can't get email reliably with it, I may have to move on. That would suck.
 
2nd Fascinate after I believed the device was faulty and completely disheartened with the products email syncing still. Somewhat relieved (after spending no less than 12 hours on the phone with both Verizon and Samsung both) to learn that other users are having this issue. Soft and hard resets 4 times on both devices, updates done, just nothing seems to fix this problem. I have not tried another email management app - PRAYING Samsung will update this, but their Level 3 tech support told me that this was the first time he had heard of the problem, is he kidding? Look at this forum! With that being said, I have lost hope that an update is coming out to fix it.
 
I'm also having email issues.

Doesn't automatically check for email. I have two accounts setup, both of them set to check every 5 minutes and they never do without me manually telling it to.

Secondly, downloading email is slow no matter how fast the connection is.

Last, deleting email is sooooooooooooo slow. If select 5 emails to be deleted, it literally will take at LEAST 30 seconds to delete them. If i tell it to "delete all" it will end up saying that email app has stopped responding and ask if i want to wait or force close.
 
experiencing similar problem. Have 2 gmail accounts, phone doesn't seem to refresh, shows email number in inbox, but doesn't show email. thanks to everyone for trying, hopefully a fix will come
 
For those of you who are experiencing problems with email syncs please rest assured the problem will be fixed with the soon to be here update. For those who are rooted I suggest you upgrade your modem and DJ05 file, this not only fixes email syncs but other issues such as GPS, etc. see this page for fix details http://androidforums.com/samsung-fascinate/217803-update-coming-but-not-2-2-a.html

I can confirm this is fixed because prior to my POP account was not being synced every 5 minutes like i had it, and my exchange account would sync when it felt like it.

After the upgrade, my POP and exchange accounts are syncing as expected.
 
I am having same issues as posted here. I called Verizon and told them I wanted one of two things. Either let me out of my contract that i resigned to purchase the phone or give me a discount on the unlimited data plan that I am paying for until the update comes out. He gave me 10% off my total phone bill for 6 months. At least it's something.
 
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