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Help Stuck on "EV" data

No 4G in my motion only EV, How to fix it? my plan: ($50 2.5GB 4G LTE Data Speed)

Did you or someone at the metropcs store put in the 4g card? If not, put it in, otherwise a call or chat (computer) to metro might be in order.

Also, why not get the $55 unlimited everything plan?
 
Either take your phone to a store or call customer service and have them properly provision your phone.
 
I have a LG motion 4g with metro also, i pay 60/monthly for unlimited data, last month a few days befor the month was up i got a msg saying my data limit has almost been reached, the next day i watched a video on hulu as i usual do, then after the video another msg came saying the data limit had ben reached, i don't understan cause i paid for unlimited plan ....also since then my network signal seems way slower, still says 4g but videos buffer constantly, or won't play at all internet and facebook take forever to load page, Any ideas? I did a speed test...116kbps download......sometime i want to smash it, lol.
 
Same here , 4g my a.. . mine won't go past 200 kB . it use to before when I had the 55 unlimited plan .now I pay 60 unlimited and this thing sucks but what can I do . I need to use my phone so I learn to deal with it .
 
Idk what to do, it seems like its just the network, but my sister has the same network and phone, and we were in the same place and my internet sucked and hers was fine....and when Ev poped up for a min the other day i did a speed test and got 1900 mbps download but that was short lived, 4g cameback. and so did 116 mbps download. I was like wtf.
 
Idk what to do, it seems like its just the network, but my sister has the same network and phone, and we were in the same place and my internet sucked and hers was fine....and when Ev poped up for a min the other day i did a speed test and got 1900 mbps download but that was short lived, 4g cameback. and so did 116 mbps download. I was like wtf.
Are you sure it's not saying kbps.
 
Idk what to do, it seems like its just the network, but my sister has the same network and phone, and we were in the same place and my internet sucked and hers was fine....and when Ev poped up for a min the other day i did a speed test and got 1900 mbps download but that was short lived, 4g cameback. and so did 116 mbps download. I was like wtf.

Sounds like you have hit your data limit.

I saw in your other post you are on the unlimited plan. Unless you are using 60+ gb of data you shouldn't be throttled. Hrmm
 
Should I just go to metro and talk to them about it?everything was just fine untilI got that message saying that I had reached my data limit even though im paying for unlimited data... ,and I know your internet slows down when that happens, but even after I paid for the next month my internet was still slow, and still is now. I was going to say something when i paid but i forgot.
 
I would definitely ask them about it. If you are on the unlimited plan and not going over 60gb of data each month you shouldn't be throttled.
 
Before you contact them why don't you go check your account on-line. See if somehow your plan got changed to a non-unlimited one.

Bruce in Ocala, FL
 
Well i went online to metro and my account said unlimited, i was gonna go to a metro store, but yesterday and today my phone has been running fine, well over 2k kbps all day so idk what happened but i hope it stays this way. Thanx for all the help.
 
Thats good, if I would have seen this sooner i would have told you just to call metropcs to make sure that your phone was activated on a 4g plan instead of a 3g plan. But I am glad to hear that you got everything worked out.
 
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