Hi,
I bought an EVo 4g from a guy on craigslist. I didn't think to ask him if it was rooted or unrooted. Right away the phone would short vibrate 5 times and shut down. I took it to sprint. They said it's rooted so they can't help. They put in a new battery. The tech guy there said the latest update would fix that bug, but I can't get that because it's rooted. So, I have googled and researched for hours now on unrooting (so I can update through sprint) or updating the latest updates for a rooted phone. All of it seems really over my head. So, what should I do? I can follow directions--I even started doing the update for rooted evos, but then the guy on youtube said I'd need to know if I used "unrevoked". I guess that's the program used to root?
Any help would be so very appreciated,
Teresa
I bought an EVo 4g from a guy on craigslist. I didn't think to ask him if it was rooted or unrooted. Right away the phone would short vibrate 5 times and shut down. I took it to sprint. They said it's rooted so they can't help. They put in a new battery. The tech guy there said the latest update would fix that bug, but I can't get that because it's rooted. So, I have googled and researched for hours now on unrooting (so I can update through sprint) or updating the latest updates for a rooted phone. All of it seems really over my head. So, what should I do? I can follow directions--I even started doing the update for rooted evos, but then the guy on youtube said I'd need to know if I used "unrevoked". I guess that's the program used to root?
Any help would be so very appreciated,
Teresa


