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Update... bueller...anyone?
- Thread starter bdforte69
- Start date
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- Tags
- samsung epic 4g
That's all fine and dandy, but don't promise people an update on the 16th, when you know you can't delivery to everyone on the 16th. Why not tell everyone it will come on the 18th or 20th, and then those who get it early, will be pleasantly surprised, and everyone else wont be disappointed because they got their update no LATER than the promised release date.
I am also in I.T. and you will should appreciate that when you do installs/upgrades/etc. communication is the most important aspect.
The communication was handled very poorly.
I should not have to troll through a forum to find when I will get my update. It should be clearly communicated in a manner that is easy to find.
Not to mention they have no posts stating exactly which regions/users will get the updates and when.
They are so vague on purpose and they wonder why people are frustrated?
Anyone with a grasp of the English language should understand this:
"It will be released on the 16th"
That does NOT mean "to everybody at once". It does NOT mean "only on the 16th". It does NOT mean that they singled you out because you have funny hair.
Anything outside of those seven words in quotes above is an assumption that you have made and you are making yourself angry because of a situation that you created. If I tell you that I'm going to give you a thousand bucks, you'd better not complain when I give you a photo of a thousand male deer.
Relax. Have a beer (root beer for you young'uns) and enjoy your day. If you're that impatient, however, head over to XDA and install the update yourself right now.
"It will be released on the 16th"
That does NOT mean "to everybody at once". It does NOT mean "only on the 16th". It does NOT mean that they singled you out because you have funny hair.
Anything outside of those seven words in quotes above is an assumption that you have made and you are making yourself angry because of a situation that you created. If I tell you that I'm going to give you a thousand bucks, you'd better not complain when I give you a photo of a thousand male deer.
Relax. Have a beer (root beer for you young'uns) and enjoy your day. If you're that impatient, however, head over to XDA and install the update yourself right now.
While I understand folks are a bit gun-shy because of Sprint/Samsung's inability to get updates out for past devices, I just think folks are being a little impatient about this update. Did Sprint say they'd be rolling out an update on the 16th? Yes. But to expect them to roll it out to every single user in a 12-16 hour window (I'm assuming they didn't start it at midnight) just seems a bit unreasonable to me. I guess they need to include disclaimers with all of their announcements about updates so folks don't get so uptight about it.
I'm just glad to see they are actually trying to fix things. The phone has been out 2 weeks and they are already getting an update out that corrects several small issues. I would say this is a step in the right direction for them and Samsung. Let's just hope it continues...
I'm just glad to see they are actually trying to fix things. The phone has been out 2 weeks and they are already getting an update out that corrects several small issues. I would say this is a step in the right direction for them and Samsung. Let's just hope it continues...
Although technology you're right, it still creates a lot of animosity when you announce a release date, knowing that not everyone will receive this update on that date. Instead of over promising, why not under promise, and have a release date when you know everyone will be covered. Especially when you have a history of over promising and under delivering.
I prefer this method as opposed to the "Deny there's a problem and hope nobody leaves us until we EOL the phone they're on" method they've been using. *ahem* MOMENT *ahem*
jim2point0
Android Enthusiast
This is exactly what HTC did with the EVO. When they announced an update, some people would actually get it earlier. I never heard of anyone complaining about waiting for an EVO update passed the expected delivery date.
Marketing 101.
bdforte69
Well-Known Member
The fact of the matter is Samsung said this update would be available Sept. 16th. They didn't say it will only be available to some people, but everyone else later. What is in the update is completely irrelevant. It was not delivered when they said it would be. They say that this new Media Hub is online... well, if I can't use it on my EPIC then it is NOT online.
The fact that the servers would be bogged down and crash... BOLLOCKS. Why can't we go download it on our own manually to a PC? I can't even do that.
It just furthers the bad reputation that Samsung has with 'not' supporting their mobile devices.
The fact that the servers would be bogged down and crash... BOLLOCKS. Why can't we go download it on our own manually to a PC? I can't even do that.
It just furthers the bad reputation that Samsung has with 'not' supporting their mobile devices.
jim2point0
Android Enthusiast
You can! I'm stealing this from XDA because it worked for me:
"You know you can update manually even without root? Original info found here: Update D107 goodness
- xda-developers-download this:http://www.droidbin.com/index.php/fi...27-to-di07.zip
-rename to update keep zip extension
-put on root of sd card
-power off phone
-hold down volume down + camera button + power until recovery screen shows
-use volume buttons to highlight flash update.zip file
-press home key on front of phone to select"
Worked for me. Yay for not having to wait for Sprint :-D
I now have access to media hub and my version is up to date.
megabiteg
Android Enthusiast
Everyone must remember this when it comes to OTA updates:
How many customers bought the Epic 4G? The update is 23MB big, and requires the phone to be idle for sometime before it starts / completes the download and due to IT ethics you would never roll out a fix to everyone at the same time, why? because if something goes wrong damage control is much more easier, thats not counting server overload and also network bandwidth / usage.
When patches are rolled out we need to all be patient. If after a week you don't get it, call the SP (Sprint) and let them know, I'm sure buy then they can send a trigger to your device.
How many customers bought the Epic 4G? The update is 23MB big, and requires the phone to be idle for sometime before it starts / completes the download and due to IT ethics you would never roll out a fix to everyone at the same time, why? because if something goes wrong damage control is much more easier, thats not counting server overload and also network bandwidth / usage.
When patches are rolled out we need to all be patient. If after a week you don't get it, call the SP (Sprint) and let them know, I'm sure buy then they can send a trigger to your device.
jim2point0
Android Enthusiast
Or follow the instructions in my post above. Does the same thing the OTA update does (downloads it to your phone, restarts, and then installs).
bdforte69
Well-Known Member
You can! I'm stealing this from XDA because it worked for me:
"You know you can update manually even without root? Original info found here: Update D107 goodness
-download this:http://www.droidbin.com/index.php/fi...27-to-di07.zip
-rename to update keep zip extension
-put on root of sd card
-power off phone
-hold down volume down + camera button + power until recovery screen shows
-use volume buttons to highlight flash update.zip file
-press home key on front of phone to select"
Worked for me. Yay for not having to wait for Sprint :-D
I now have access to media hub and my version is up to date.
"Shit negro, that's all you had to say!" - Pulp Fiction
I also just read on the official Sprint.com forum that if you didn't install the previous update when you first bought your phone, you need to install that update first or the latest update won't install:
http://community.sprint.com/baw/thread/44292?start=30&tstart=0&reqsorting=dec
http://community.sprint.com/baw/thread/44292?start=30&tstart=0&reqsorting=dec
You can! I'm stealing this from XDA because it worked for me:
"You know you can update manually even without root? Original info found here: Update D107 goodness
-download this:http://www.droidbin.com/index.php/fi...27-to-di07.zip
-rename to update keep zip extension
-put on root of sd card
-power off phone
-hold down volume down + camera button + power until recovery screen shows
-use volume buttons to highlight flash update.zip file
-press home key on front of phone to select"
Worked for me. Yay for not having to wait for Sprint :-D
I now have access to media hub and my version is up to date.
Wouldn't it be smart to hold off, and make sure there are no issues with the update, before manually downloading it? I've already seen a post under support, where someone hasn't been able to sync their mail since the update. I'm chilling on this one, until it's been proven safe.
Yeah I know I have to get it. What I meant was, I'll wait till it's sent to my phone, instead of downloading it myself from the posted website. That way if there are any glitches at this time, hopefully they'll be straightened out before they're sent to me.
bdforte69
Well-Known Member
Just got done manually installing the update because I got sick of waiting! Everything went perfect, followed the instructions to a T. After the phone rebooted the media hub shortcut had changed to a stock android looking shortcut. When I clicked on it, it didn't work. All I had to do was delete the old shortcut, then hold screen, add a new one for media hub. Now it works perfectly.
I'm not sure how much of this is just a placebo effect, but I swear it feels like my device is 'zippier.' Everything is opening and closing instantly! It's like it gained another half gear or something.
Much props to the original poster who provided the link for the dload!
Everything went perfect, followed the instructions to a T. After the phone rebooted the media hub shortcut had changed to a stock android looking shortcut. When I clicked on it, it didn't work. All I had to do was delete the old shortcut, then hold screen, add a new one for media hub. Now it works perfectly. I'm not sure how much of this is just a placebo effect, but I swear it feels like my device is 'zippier.' Everything is opening and closing instantly! It's like it gained another half gear or something.
Much props to the original poster who provided the link for the dload!
Try running the Quadrant benchmark app, available free in the Marketplace. Epic4G phones are scoring around 925 to 940. Maybe DI07 has bumped up the performance.
925 is a respectable score but a far cry from devices running Froyo. The EVO with 2.2 scores just above 1300!
925 is a respectable score but a far cry from devices running Froyo. The EVO with 2.2 scores just above 1300!
jim2point0
Android Enthusiast
Quadrant doesn't mean shit The processor test isn't intensive at all, which is why the JIT compiler is able to inflate froyo scores. Our device is still faster than the Nexus One\EVO on 2.2
The processor test isn't intensive at all, which is why the JIT compiler is able to inflate froyo scores. Our device is still faster than the Nexus One\EVO on 2.2