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Verizon Tech here - ask away!

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In the last two days my phone has started acting like it has a mind of its own in the middle of texting it will just start typing letters randomly then freeze. Sometime the home screen slides to the left and starts to go back and forth..In Facebook it will click on things by itself then freeze.. Always battery out then starts over again
 
Viper -
Thanks for helping in the forum. Question:

post 2.0.1 update the email application seems to continually crash now, where before it worked just fine. (process com.android.email) has stopped unexpectedly. This happens with the sync running in the background, or even when trying to just read emails. Reset the device already and removed all but the base applications. Any idea?

Also: is there a way to transfer a live call between Bluetooth devices? For instance, Droid pairs with my car bluetooth for access to dialing and volume controls on the steering wheel, but I reach my destination and want to transfer the call live to my headset. Have not seen a way to do this with an active call.

Thanks!
 
Well, my problem is before the update, I could do voice search in the browser and now after the update the option is not available. I think the update wrecked more than it fixed.

So is there a way to fix this in the browser?
 
Hi There, I have the Motorola Droid. I use mail.org for my e-mail, but I cannot set it up, I think I need to do the manual setup and change the incomming "imap" and outgong "imap" info....do you know what that might be? I have e-mailed them but they responded with a answer that did not respond correctly to my question....then I did not hear back from them. Thanx in advance....Wildpony61
 
viperboy said:
Hey everyone. I just registered for this site. Seems like a great place to be. I do Tech Support for Verizon in-store and know all of the phones pretty well. I am here to answer any questions you might have (let's try to keep it related to the Droid) that you might not have the answer to. Please keep in mind, I'm not a developer and I'm not going to be able to tell you that why such and such app isn't working on your phone. I'm here to answer questions related to Verizon and how the Droid works with Verizon's network and any tech related questions related to the Droid.

Feel free to ask whatever questions you have, and mods, if there is a better place for this thread, please feel free to move it
smile.gif
Thanks guys. I look forward to helping you.
Click to expand...
hey viperbboy
i have a question about my htc droid eris
i have heard verizon replaces phones that have broken a certain amount of times in one month
what phone would i get if my droid eris broke that certain amount of times in one month?
thanks!
 
oh man I can't believe I missed this, but to the poster asking about setting up yahoo email, it's easy. I have done this, you need to do the manual set up, I did this in store for a customer right after another Rep told me that it couldn't be done LOL. It's very easy, something like pop.mail.yahoo and smtp.mail.yahoo, sorry I don't remember exactly, it's on a list we have available to us on infomanager, works everytime though, just followed the instructions.. I will find it tomorrow and post the settings. Ya, if you do it the automatic way it won't work, yahoo wants that $10 per year LOL.
 
Id like to know if there is a way to set a time frame of when I get email notifications, so I'm not getting notified at 3 in the morning for an email if I dont turn my phone on silent. My Dare had an option to set like from 8 am to 8 pm and so forth.
 
My issue is this, my old phone the lg chocolate was able to save/send atachments photos, video, sounds ect in messages. I can't even save images or sounds sent to me.

I was also able to set those atachments as backgrounds, screen savers, ringtones ect. And I can't with the droid.

What is up with that? Can you help?
 
Ever since the update I have had issues with sound, specifically the external speaker not playing. Also when I am dialing a number and it is ringing in the "ear" speaker it is silent. But when I hit speaker phone the call is in progress. The only way I have found to temporarily fix the issue is to turn the phone on and off. This only works for a short time. Anybody else having this issue?

Any thoughts on a fix???:confused:
 
the problem im having is my droid gets hot.it started after the update.i think its the battery.should i exchange it for a new one.any help will be appreciated.
 
When my phone was setup by my Verizon sales associate, he entered a gmail address that isn't my own. Now, I'm ready to sync, and I don't have the correct password for the account on the phone. How/Where can I change the default gmail account in the settings?
 
Can you tell me how to increase the alarm clock volume. The current volume is way to low. I see Apps in the Market but the free ones do nothing to help increase the alarm clock volume. PLEASE HELP
 
DankyDroid said:
oh man I can't believe I missed this, but to the poster asking about setting up yahoo email, it's easy. I have done this, you need to do the manual set up, I did this in store for a customer right after another Rep told me that it couldn't be done LOL. It's very easy, something like pop.mail.yahoo and smtp.mail.yahoo, sorry I don't remember exactly, it's on a list we have available to us on infomanager, works everytime though, just followed the instructions.. I will find it tomorrow and post the settings. Ya, if you do it the automatic way it won't work, yahoo wants that $10 per year LOL.
Click to expand...

Nice Trick would really help me a lot if you can post.

Thanx
 
My GPS stopped working. The signal at the top keeps blinking and I never get a fix anymore. Uninstalled all apps that use gps except google maps.
Restarted phone, pulled battery. Nothing seems to work, the gps keeps trying to get a fix but never is. Any work around ?
My next try is to reset the phone.

edit: Talked to a verizon person, He advised to un-install google maps (it reverts to the factory installed), restart phone, re-install the google maps update, start maps again, quit maps, restart phone.
Worked for me.
 
Two problems:
Emails sent from droid on my yahoo plus account never appear in the Yahoo "sent " box. &
Google maps directions is silent. How do I turn on the voice directions?
Thansk.
 
I have a big problem with my call quality. I got the phone about a week ago and while everyone I call hears me perfectly clear, I hear alot of static and their voice sounds muffled. This gets even worse with any kind of background noise. Everyone I know locally that has Verizon has clear sound quality on their phones(non-Droid).

I've tried *228, EVRC-B, 13K, battery pulls, killing all tasks, even getting a replacement. The new one does the same thing. Running 2.0.1 since I bought it.

Is there anything else I can try? Another replacement? I really love the phone and would hate to get rid of it because of something so simple.
 
This is the third time this has happened. The green light is flashing, however, when I press the power button the phone won't wake up. Twice it has done this during the night and the alarm won't go off in the morning and of course, nothing works. The only way I have found to fix it is to pull the battery. Any suggestions or has anyone else had this issue?
 
I bought a Droid in early November and haven't had any problems until now. When trying to sync my Gmail contacts I get an !error which says "Sync is currently experiencing problems. It will be back shortly". It has been a week since I was last able to sync without getting this message. Any ideas? fixes?
 
I bought a Droid in early November and haven't had any problems until now. When trying to sync my Gmail contacts I get an !error which says "Sync is currently experiencing problems. It will be back shortly". It has been a week since I was last able to sync without getting this message. Any ideas? fixes?
 
Hey everyone, I am sorry to do this, but it is hard for me to keep up with multiple forums and remember to visit every forum. I have a thread like this on droidfourms.net. That is going to be my "home base" so to say. Please post over there if you still need assistance.

Please understand, that I don't have all the time in the world to get to numerous forums so having this all in one place would be best. I am NOT trying to advertise for them or anything - the thread there just seems to have gained alot more interest. I hope to see you guys over there.

Verizon Tech here - ask away! - Droid Forum - Verizon Droid & the Motorola Droid Forum
 
I bought a Droid in early November and haven't had any problems until now. When trying to sync my Gmail contacts I get an !error which says "Sync is currently experiencing problems. It will be back shortly". It has been a week since I was last able to sync without getting this message. Any ideas? fixes?
 
OK, Verizon dude. Riddle me this. How do I get the phone to provide a distinct audinle notifications for outstanding voice mails and also get it to have a reminder notification if I have not listened for xx minutes?
 
Hey, not sure how to post this or explain this. When I make a call I get the dial pad and then it quickly switches over to an Android screen or ad and then back to the dial pad. When I end the call it goes back to the Android screen/picture and stays there until I select the home button or anything else. Is this an ad that Verizon put on there? I already know and bought into this phone and Android OS. I don't need to be reminded every time I make a call. So is there anyone else experiencing this and can it be removed? It really is quite annoying as I use the speaker phone often and I have to wait for the screen to go back into dial pad mode. Anyone... anyone please advise. Thanks.:confused:
 
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