Speak for yourself. I had great 4G since release of this phone. Now after this update my signal has gotten so much worse and along with worse signal comes worse battery and a heated up phone. This is completely unacceptable any way you look at it. I spent and hour on the phone with Verizon on two calls, they confirmed the towers in my area are working fine and that I should be getting a good LTE signal. They said it was device related. They gave me two options. Factory reset or a new device. I said I wasn't interested in either because I am confident it's due to the update. They then advised me I could call Samsung a express my concerns. That was another hour long phone call that got me no where and was advised to call Google since they are the ones that make the updates. I will be calling them today and see where I get with that. So basically, call Google after you complain to Verizon, don't waste your time with Samsung.
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Verizon to release Major update for S3
- Thread starter Ricky Babalu
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- samsung galaxy s3
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Speak for yourself. I had great 4G since release of this phone. Now after this update my signal has gotten so much worse and along with worse signal comes worse battery and a heated up phone. This is completely unacceptable any way you look at it. I spent and hour on the phone with Verizon on two calls, they confirmed the towers in my area are working fine and that I should be getting a good LTE signal. They said it was device related. They gave me two options. Factory reset or a new device. I said I wasn't interested in either because I am confident it's due to the update. They then advised me I could call Samsung a express my concerns. That was another hour long phone call that got me no where and was advised to call Google since they are the ones that make the updates. I will be calling them today and see where I get with that. So basically, call Google after you complain to Verizon, don't waste your time with Samsung.
rushmore
Extreme Android User
Do not waste your time. The issue appears to be the radio changes that a reset will not fix. Only a kernel update would. Between this and Verizon's arrogant non committal on a 32gb S4 and their poorly trained staff telling people apps can go on an sd card, they suck with vaccuum level efficiency.
MasterCylinder
Well-Known Member
Don't forget to pull the battery: it's surprising the number of problems this solves.
this people! And what i've been saying! The phone needs another update pushed to it. Yes i'm yelling!
(this was suppose to be in all caps btw)
Rxpert83
Dr. Feelgood
I'm hoping someone will find a way to get rid of it also. I don't want to look at the thing all the time.
I'm also noticing more battery use since this update plus it seems to take a lot longer to charge. Saturday it took three and a half hours to charge from 55% remaining. That's at least another full hour longer than before.
The forum software automatically corrects if you post in all caps
i know!!! (all caps) haha! ; )
I have had some bad update experiences, which is why now, I wait. Just for the record, and for whatever it's worth, about a year ago my Droid Incredible crashed after an update, and after several calls and visits to Verizon and the Verizon store, Verizon replaced it with a refurbished phone. When that received the update and crashed they replaced it with an Incredible 2. I have a bad hearing problem and told them that I couldn't hear at all on the incredible 2. They sent me another Incredible. (you really have to be patient with Verizon. When I complained about getting another Incredible they suggested that I pick out a different 3g phone. When I reminded them about my hearing problem and explained that I need to test the phone first they said go to the store and pick out a 3g phone. Went to the store and nobody had any more 3G phones in stock, everyone had switched over to 4G. Now Verizon has a policy where they have 3 chances to try to correct a problem. We were now past that. (and for those wondering how I carried on these phone conversations with verizon, my wife handled it). The rep on the phone then said what phone do you want. So here I am with the galaxy S3. And there were plenty of people on forums complaining about the bad update to the Droid Incredible. But to get to where I am now took months and a lot of aggravation and frustration.
cybertec69
Well-Known Member
They need to give the Cynogenmod team a call, maybe put them on their payroll, since Verizons software developers stink. Will flash the latest Verizon build and try to run it will the last VRBMB1 radios, the new radios are VRBMB3 "that might be causing the problems", see if this does the trick, will get back with the results. Thew new radios have had a few issues with the latest CM build, and had to be tweaked by the CM developers.
In regards to the poor data/LTE, try going to settings-more settings-mobile networks-access points and select verizon. It was my only option but not selected (dotted)
My lte has been stable for 2 hours since. I have been losing data altogether.
Dunno if it did anything but worth a try to see if it helps.
UPDATE: nevermind mine just totally cut out data after 3 hours of consistently being on lte. vzwsupport on twitter finally ended up suggesting the factory reset which means they have no clue what is going on either.
My lte has been stable for 2 hours since. I have been losing data altogether.
Dunno if it did anything but worth a try to see if it helps.
UPDATE: nevermind mine just totally cut out data after 3 hours of consistently being on lte. vzwsupport on twitter finally ended up suggesting the factory reset which means they have no clue what is going on either.
cybertec69
Well-Known Member
This crazy thing just happened, went back and installed the Verizon stock OTA ROM "had made a backup with TWRP", have gone back and forth with my CM RC4 ROM quite a few times with no issues, well just a few minutes ago the stock ROM loaded fine, but once in the OS, Google Play store keeps crashing, every time I go to open it, it just crashes, and I get this google.apps error message, LOL, Verizon at it finest.
so, several people on the AOSP forums have been reporting bad LTE data on the new radios as well...
Flashing back to the MB1 radios seems to solve the issue.
MasterCylinder
Well-Known Member
This seems like the obvious answer for those of us who are rooted and have the capacity to do such a thing. Others will be out of luck. Or, don't take the update.
However, I wonder if/how many people who have received the update in Verizon's entire SGS3 installed base are not having any problems?:dontknow:
funkylogik
share the love peeps ;)
Yeah.has anyone here NOT had a sudden drop in radio performance since the update??
It seems to affect me when signal is 2 bars or below. Not sure what actual signal strength triggers whatever its doing. But before it would just hold lte at low signal and if it dropped come back. Now i either never get it to come back from 3g or 1x or no data at all.
I uploaded a video of how slow the new radio is compared to the old radio. Sorry for the amateur nature of the video (kids in the background/crumbs on the counter). I got so frustrated by my data that I made the video on a whim.
Poor data speed - YouTube
Full disclosure: the 4G data in my house isn't usually the best as evidenced by the GS3 on the right, but far better than the new radio one on the left.
Poor data speed - YouTube
Full disclosure: the 4G data in my house isn't usually the best as evidenced by the GS3 on the right, but far better than the new radio one on the left.
MasterCylinder
Well-Known Member
Well, that seems completely nonfunctional. Have you used Speed Test before on that phone? If so, there will be previous results under the "Results" tab at the bottom. What do they say?
Southernangel3
Lurker
I don't seem to have a problem with the 4G but I have noticed my battery last 1/2 as long as it did before the update. I have only had my phone since April 25 and updated it either Thursday or Friday. (After reading posts about the issues, I disabled the Caller Name ID app. and changed the mobile network mode from Global to CDMA/LTE.)
My husband just got his S3 on Thursday and hasn't had any issues with the update.
Below is the screen shot of the test I did with 4G and with my Wifi.
Since disabling this app, I have not dropped data one time and my battery life is back to normal. Others have reported that disabling this app also fixed some volume issues they were having.
If you go to the app and into its settings, if appears to give you the option to delete the app, that's not true, all it does is remove the app icon. Go into your application manager and disable the app.
Give it a try and see what happens.
If you go to the app and into its settings, if appears to give you the option to delete the app, that's not true, all it does is remove the app icon. Go into your application manager and disable the app.
Give it a try and see what happens.
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