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Help Cannot see zip file in Bluestacks Media Manager

Hi folks, new here.

A problem i am experiencing is, i use Viber, and i archive my messages, and it creates a zip file in Viber. However, i don't see it in Media Manager. The previous time it worked.

I have no idea what's going on. Exporting to windows is the easy part. Having it appear in Media Manager, that's a different story.

Please assist
Thanks in advance

I do not hear any sound now when I make phone calls

Somebody told me to blow some compressed air into the earpiece to try and remove any junk that had built up, and see what happens. Well I just happened have an old can Blow Off Duster laying around, that I haven't used in years. So I blew the compress air into the earpiece hole, and guess what? The sound works fine now !
Excellent! I'm glad you're back in business, and appreciate that you posted your solution. It will likely help someone else down the road.

Lock screen display

We just returned from a trip and I noticed something that really puzzled me. We had traveled from Arizona to the Texas Gulf Coast (2 time zone changes) and when I picked up my S10+ in the morning I noticed a different time display. I have the lock display set up to display an analog type of clock with a second hand, and that is what I normally see, but while on the Gulf Coast I saw two digital clock displays next to each other, one with the local time and one with the time at home.

The display was very helpful and I am not complaining, but it was gone when we traveled a bit toward home and were only a single time zone from our local time. Then it was back to a single analog type clock even though we were not in our home time zone.

Can anyone tell me what was going on with the phone?

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