Only Back and Recent buttons are lighted up. Nothing else works
- By Exar
- Smartphones
- 3 Replies
Really sorry to hear that.
Before you do anything else, try a Force Restart. Press and hold the Volume down key and Power Key simultaneously for 15 to 20 seconds. This simulates a battery disconnect.This should at least help in restarting the phone.
Below I'm laying out the steps for a hard reset, the initial steps are identical to clearing the system cache.Try clearing the cache and see if it helps. If not repeat the process and then do the hard reset.
Turn off the device.
Press and hold the Volume Up key, Home key and Power key simultaneously. Do not release them till the phone opens up the Android System Recovery screen. This could take a while.
Once this screen (black with white lettering on top) opens, release the keys.
Use the Volume down key to highlight "wipe cache partition" and then select using the Power key.
Alternatively, to hard reset, use the Volume key to Highlight hard reset and use power key to select
Are you sure your phone has not automatically backed up to either Samsung or Google?
hey mate, tried to do what you had listed. this is what happened.
1. batt charged full. started phone. very slow start. was in the lock screen for 10secs and rebooted. After this unable to power up or reboot the phone.
2. waited for batt to be used up in step 1. instead of starting phone. Tried to do hard reset or get to the menu using the steps you have listed. it never did. it was stuck on the samsung startup logo and never rebooted again.
I'm getting really worried its a hardware fault and am now really desperate to try to get my pictures and docs in the phone.
managed to get backup by booting sim and google account in another phone but still unable to get pictures and files.
Do you know anything else that I can do? really appreciate the advise.
. I would prefer a touchscreen as well. If you have any recommendations, please let me know. 

