My parting thought for now
I would strongly encourage the threat at the end of the letter be omitted. This is not an occupy movement- this should be a formal and respectful inquiry.
A more fitting summation would in my opinion be something along these lines:
"We, your loyal and paying customers (some of which being long-standing subscribers), passionately request some formal announcement on the aforementioned matter in an immediate and honest manner so we may continue to proudly claim to others that we are loyal and satisfied customers of Verizon Wireless."
I also stand by my statement regarding VZW's lack of carrying a Pure Google Experience device. When these VZW folks read this letter they wont be looking for answers. They will be asking questions. This is how good customer service is handled (not knowing if VZW is capable of this of course). They will be asking what the authors of this letter want. They will be asking why we're frustrated. They will ask what they have done to result in this customer outcry. And they will ask how they can best manage the situation.
What do we want?- Right now, if you look a this letter it looks like we just want a phone. And want it now. But if you ask anyone here, its much more than that. Its more specific than that. We should be making clear that what we want is what VZW is not currently offering. As I said in an earlier post this morning; VZW's thought on this manner may easily be "we offer a wide variety of high end android powered smartphones. We offer the greatest variety of smartphone choices. So you should look into our other great offerings". They are currently the only carrier without the pure experience. They should know this if they don't already.
Why are we frustrated?/What has VZW done to cause this?- Lack of transparency. Sorry to say, this is just how business is dealt. Though I agree with how Han handled this in his version of the letter.
How can they manage this situation?- A timely and honest public announcement, regardless of the details. Carriers throughout the world have managed to do this without fail. At the very least, officially acknowledge our pleas- send out emails to those who signed up saying something/anything about the "delay" or the impending release. At best, open up pre-orders immediately and possibly set a tentative launch date-publicly (its been over a month since VZW has communicated with the public. They need to do something.)
Sorry for the long-winded post guys. But I wanted to get it out there.
Well, its college football Saturday. In Nebraska, it might as well be a holy day. I will most likely be out of the loop for a while today. But rest assured, I'll be thinking of our Nexus and of all of you suffering in here

Hang in there guys. This is pretty rough, but it is just a phone after all.