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***Official Galaxy Nexus Pre-Release speculation thread**

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Parasitic said:
I wonder how many would purchase the phone outright if they offered it. I know when Google first launched the N1 you could only purchase it through them. It probably was not the best rout to take for them, but it was nice to skip the carriers. Since I paid full price for my N1 I would gladly do the same now and deal with the bugs to bypass this migraine that Verizon is causing.

Just a thought because sometimes people are willing to pay more for less stress.
Click to expand...

In a heartbeat!
 
Everything seems to point to Dec. 8th

I really feel like picking up a rezound earlier, and then returning it saying "If you guys would've just put out a release date, i never would've had to return this phone."
 
bxojr said:
....Verizon's official position has always been:

- We're going to release the Galaxy Nexus before the end of the year.

- We'll let you know when it's ready.

I don't see where in there they have lied, jerked anybody around, played games, or behaved in any way unethically. It appears to me that they are acting like a responsible publicly-traded corporation should act.
Click to expand...

I'll thank that, and wouldn't disagree with most of what you said. The only beef really, is that it has been over a month now with no public word what so ever. Some of us have been waiting for this device for many months. Since we became aware of its rumored properties way back when. No one knew where it would go or when it would arrive. We just waited. The there was finally word of the GS2 coming to shore. If you were in my position you got excited as I did. I was set to jump on it. Then the downer- VZW passes for something better. Ooooh, we all thought. We know a Nexus is around the corner this fall... and then we had the VZW rumors. It all made sense. They (VZW) knew what they were doing when the passed on the GS2, they should have been more prepared for the SGN. Then finally the confirmation they would launch by the end of the year. For some of us (forgive me I'm not going to check the calendar) that's something like 8-9 months of waiting. Frustrations are going to arise. VZW cannot control it, and can do very little to temper it. But they could have said something.

I've worked in marketing/advertising. Maybe its the designer in me but the whole adage of "theres no such thing as bad advertising" is completely false. So I agree when you say disclosing faults of an unreleased device is a bad idea. Employees are taught good customer service over the phone is that when you put a customer on hold, you pick up again in less than 30 seconds. Even if you don't have their answer yet. When a customer walks up to an employee who is busy, you make eye contact and acknowledge their presence and that you will assist them shortly. You just have to let them know they're still important and you're working WITH them, not just FOR their money or business. I'm sure these same tenants are requested by VZW upper management of their lower employees. I don't think its unreasonable to expect the same of the upper echelon. Basically, they shouldn't have made their one and only announcement when they did, because now we're still waiting... on hold. *booooo boop, boopboop beebooboop! booooo booop boopboop beebooboop!*

ten free "thank you's" if you guess the hold music

All I would personally ask for is a bone! They don't need to tell me anything at this point. Just acknowledge the customer. The response that some of the executives are supposedly giving individual customers over the phone and in email would suffice at this point. Just do it publicly. The end.
 
My Verizon store has 1 million Gnex's in the back room, they are blue with green, red, and yellow spots. You get a free smurf berry if you buy on launch day, and 2 free smurf berries if you pre-order.

:rolleyes::p;)
 
I just rec'd an e-mail from VZW, likely because I was 'shopping' and chatted with a CSR online while there. It sort of irritated me that the entire point of the visit to the site and chat with the CSR was Gnex-related and the e-mail was pushing all of their other 4G phones.

I scrolled to the bottom of the e-mail and unsubscribed. While I know that my unsubscribing will not be noticed, if everyone that subscribed for these updates unsubscribed, their weekly retention reports would surely show that and THAT may make them reflect. I know it certainly irks the daylights out of our clients when their reports show mass exodus from an e-mail update...

Just a thought!
 
IgnatiusXIX said:
Basically, they shouldn't have made their one and only announcement when they did, because now we're still waiting... on hold. *booooo boop, boopboop beebooboop! booooo booop boopboop beebooboop!*

ten free "thank you's" if you guess the hold music
Click to expand...

Where in the world is carmen san diego?
 
I've found through looking in our system that we have had multiple "planned" release dates of the Nexus. 11/3 was the first. Then every 7 days after that it has been planned to be released. I got this info through internal docs. Just our store, probably info from my manager. Where he got them I don't know. Take it for what it's worth. Sounds like 3rd party retailers are getting the go-around from VZW too. We aren't the only ones left out in the cold.

We want to sell these phones as bad as you want them. Come on VZW...LET US SELL. It's going to get so crazy during the holidays that this phone may be looked over with all the deals out there
 
woodraskam said:
Everything seems to point to Dec. 8th

I really feel like picking up a rezound earlier, and then returning it saying "If you guys would've just put out a release date, i never whould've had to return this phone."
Click to expand...

Well with this screen shot still being pretty accurate I am wondering about the 28th as a possibility. The "iPhone Best network" doesn't indicate a launch it's a marketing ad, as someone mentioned Sunday night during football a Verizon Best Network iPhone commercial was on.

galaxy-nexus-verizon-launch-592x600.jpg
 
Why would a firm date announcement make us all more comfortable? It makes Verizon commit to something. Seems like they have a problem doing so with their customers.

What happens if they don't like the user agreement? They change it. Sure you have the option of leaving, but you're not allowed to stay and keep the old one you originally agreed to.
What happens if you decide that you no longer agree to the current user agreement? Sure you have the option of leaving, but they will charge you a substantial amount of money in the process.

Doesn't seem fair does it?
Doesn't seem like Verizon is a fan of having to commit to something.
 
IgnatiusXIX said:
I'll thank that, and wouldn't disagree with most of what you said. The only beef really, is that it has been over a month now with no public word what so ever. Some of us have been waiting for this device for many months. Since we became aware of its rumored properties way back when. No one knew where it would go or when it would arrive. We just waited. The there was finally word of the GS2 coming to shore. If you were in my position you got excited as I did. I was set to jump on it. Then the downer- VZW passes for something better. Ooooh, we all thought. We know a Nexus is around the corner this fall... and then we had the VZW rumors. It all made sense. They (VZW) knew what they were doing when the passed on the GS2, they should have been more prepared for the SGN. Then finally the confirmation they would launch by the end of the year. For some of us (forgive me I'm not going to check the calendar) that's something like 8-9 months of waiting. Frustrations are going to arise. VZW cannot control it, and can do very little to temper it. But they could have said something.

I've worked in marketing/advertising. Maybe its the designer in me but the whole adage of "theres no such thing as bad advertising" is completely false. So I agree when you say disclosing faults of an unreleased device is a bad idea. Employees are taught good customer service over the phone is that when you put a customer on hold, you pick up again in less than 30 seconds. Even if you don't have their answer yet. When a customer walks up to an employee who is busy, you make eye contact and acknowledge their presence and that you will assist them shortly. You just have to let them know they're still important and you're working WITH them, not just FOR their money or business. I'm sure these same tenants are requested by VZW upper management of their lower employees. I don't think its unreasonable to expect the same of the upper echelon. Basically, they shouldn't have made their one and only announcement when they did, because now we're still waiting... on hold. *booooo boop, boopboop beebooboop! booooo booop boopboop beebooboop!*

ten free "thank you's" if you guess the hold music

All I would personally ask for is a bone! They don't need to tell me anything at this point. Just acknowledge the customer. The response that some of the executives are supposedly giving individual customers over the phone and in email would suffice at this point. Just do it publicly. The end.
Click to expand...

The Imperial death march....aka Darth Vader Theme
 
woodraskam said:
Everything seems to point to Dec. 8th

I really feel like picking up a rezound earlier, and then returning it saying "If you guys would've just put out a release date, i never would've had to return this phone."
Click to expand...
Yeah, I'm sure they'll really be feeling terrible as you pay them the $35 restocking fee to switch phones. :P
 
scott5626 said:
Well with this screen shot still being pretty accurate I am wondering about the 28th as a possibility. The "iPhone Best network" doesn't indicate a launch it's a marketing ad, as someone mentioned Sunday night during football a Verizon Best Network iPhone commercial was on.
Click to expand...

Yeah I saw that commercial like 3 times in 20 minutes the other day. Taunting me
 
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