Well, I guess I will be the lone contrarian here...
I agree that the conspiracy theories are off the mark. But, I still think VZW has botched the release. ICS and the GNex were announced weeks ago, and the GNex has already released in other continents. With all the devices out there, and after all the reviews we have seen, if there truly was a software issue (beyond the minor 2g volume issue) we would have heard something. But, we haven't. That tells me that something else is going on, and it has nothing to do with the phone.
As for your arguments about media relations problems, or releasing a phone with bugs, I have one word: Bionic. Moto promised it in Q2, but announced a delay. The reason they gave was transparently bogus, but there was zero media backlash from MSNBC, et al. Also, from what I've read, it is rather buggy and unfinished. Again, you don't see any mainstream backlash (just blog backlash) - Vzw just keeps pumping those "rule all machines" and "free NFL" commercials. Hasn't hurt them a bit.
Again, I think something else is going on - I just don't know what. Regardless, I still think VZW has handled this device very poorly.