***Official Galaxy Nexus Pre-Release speculation thread**

[timetoroot]

Thought I would change the subject a little from the discount talk. I have been curious as to the type of glass used on the GNex. I just had this chat with a Samsung rep on their support page. Thought it was interesting.

All Samsung Agents are currently assisting others. Thanks for your patience. A Samsung Agent will be with you shortly.

You are now chatting with 'Sandy'. There will be a brief survey at the end of our chat to share feedback on my performance today.

Your Issue ID for this chat is (mod deleted)
Sandy: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Dave: Hello. I am considering purchasing an SCH-i515 smartphone through Verizon. I am concerned about the type of glass used with regards to normal daily usage. How durable is the glass against scratches and abrasion. Could you provide me with any information on the glass used on that model?
Sandy: I understand that you want to know the screen glass model on your device. Am I correct?
Dave: Yes thank you.
Sandy: Thank you for the confirmation.
Sandy: I will assist you with the information.
Sandy: Let me check details for your request.
Sandy: Just to confirm, Are you referring to SCH-I510(Droid Charge)?
Dave: No, the SCH-i515 (Galaxy Nexus)
Sandy: Thank you for the exact details.
Sandy: Thank you for your time.
Sandy: I have checked details.
Sandy: I see that the device has Gorilla glass with Capacitive, Multi-touch screen and Scratch-resistant glass.
Sandy: Is there anything else that I can assist you with?
Dave: You are referring to the SCH-i515, not the SCH-i510 correct?
Sandy: Yes. I am referring to SCH-I515.
Dave: Thank you for your help!
Sandy: You are welcome.
Sandy: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue “X close” button to receive a transcript of your chat and fill out a brief survey to help us serve you better. Have a wonderful day!

Chat session has been terminated by the Samsung Agent.

 

[robbielolo]

How do you get into a chat with Verizon Wireless online?

Just go into where you would shop for phones and look at phones, it will pop up automatically, or near the top right of the screen it will say chat with a rep

 

[ItsASamsung]

Is it just me or can no one else get that "Need Help? Chat with an agent" button to pop-up? It used to a few weeks ago. I can't see it anymore though.

 

[BabyBlues]

How do you attach a pic from the app?

If I'm on the app I load the image to photobucket and then put it he with the image tag

 

[DPiddy]

Does the CH4GE or promotion thing work with a live chat representative? Or is it only by phone?

Tried it in Chat and the rep told me I'd have to call for that.

 

[robbielolo]

Thought I would change the subject a little from the discount talk. I have been curious as to the type of glass used on the GNex. I just had this chat with a Samsung rep on their support page. Thought it was interesting.

All Samsung Agents are currently assisting others. Thanks for your patience. A Samsung Agent will be with you shortly.

You are now chatting with 'Sandy'. There will be a brief survey at the end of our chat to share feedback on my performance today.

Your Issue ID for this chat is (mod deleted)
Sandy: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Dave: Hello. I am considering purchasing an SCH-i515 smartphone through Verizon. I am concerned about the type of glass used with regards to normal daily usage. How durable is the glass against scratches and abrasion. Could you provide me with any information on the glass used on that model?
Sandy: I understand that you want to know the screen glass model on your device. Am I correct?
Dave: Yes thank you.
Sandy: Thank you for the confirmation.
Sandy: I will assist you with the information.
Sandy: Let me check details for your request.
Sandy: Just to confirm, Are you referring to SCH-I510(Droid Charge)?
Dave: No, the SCH-i515 (Galaxy Nexus)
Sandy: Thank you for the exact details.
Sandy: Thank you for your time.
Sandy: I have checked details.
Sandy: I see that the device has Gorilla glass with Capacitive, Multi-touch screen and Scratch-resistant glass.
Sandy: Is there anything else that I can assist you with?
Dave: You are referring to the SCH-i515, not the SCH-i510 correct?
Sandy: Yes. I am referring to SCH-I515.
Dave: Thank you for your help!
Sandy: You are welcome.
Sandy: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue

 

[altimax98]

Thought I would change the subject a little from the discount talk. I have been curious as to the type of glass used on the GNex. I just had this chat with a Samsung rep on their support page. Thought it was interesting.

All Samsung Agents are currently assisting others. Thanks for your patience. A Samsung Agent will be with you shortly.

You are now chatting with 'Sandy'. There will be a brief survey at the end of our chat to share feedback on my performance today.

Your Issue ID for this chat is (mod deleted)
Sandy: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Dave: Hello. I am considering purchasing an SCH-i515 smartphone through Verizon. I am concerned about the type of glass used with regards to normal daily usage. How durable is the glass against scratches and abrasion. Could you provide me with any information on the glass used on that model?
Sandy: I understand that you want to know the screen glass model on your device. Am I correct?
Dave: Yes thank you.
Sandy: Thank you for the confirmation.
Sandy: I will assist you with the information.
Sandy: Let me check details for your request.
Sandy: Just to confirm, Are you referring to SCH-I510(Droid Charge)?
Dave: No, the SCH-i515 (Galaxy Nexus)
Sandy: Thank you for the exact details.
Sandy: Thank you for your time.
Sandy: I have checked details.
Sandy: I see that the device has Gorilla glass with Capacitive, Multi-touch screen and Scratch-resistant glass.
Sandy: Is there anything else that I can assist you with?
Dave: You are referring to the SCH-i515, not the SCH-i510 correct?
Sandy: Yes. I am referring to SCH-I515.
Dave: Thank you for your help!
Sandy: You are welcome.
Sandy: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue

 

[BigFwoosh]

Thought I would change the subject a little from the discount talk. I have been curious as to the type of glass used on the GNex. I just had this chat with a Samsung rep on their support page. Thought it was interesting.

All Samsung Agents are currently assisting others. Thanks for your patience. A Samsung Agent will be with you shortly.

You are now chatting with 'Sandy'. There will be a brief survey at the end of our chat to share feedback on my performance today.

Your Issue ID for this chat is (mod deleted)
Sandy: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Dave: Hello. I am considering purchasing an SCH-i515 smartphone through Verizon. I am concerned about the type of glass used with regards to normal daily usage. How durable is the glass against scratches and abrasion. Could you provide me with any information on the glass used on that model?
Sandy: I understand that you want to know the screen glass model on your device. Am I correct?
Dave: Yes thank you.
Sandy: Thank you for the confirmation.
Sandy: I will assist you with the information.
Sandy: Let me check details for your request.
Sandy: Just to confirm, Are you referring to SCH-I510(Droid Charge)?
Dave: No, the SCH-i515 (Galaxy Nexus)
Sandy: Thank you for the exact details.
Sandy: Thank you for your time.
Sandy: I have checked details.
Sandy: I see that the device has Gorilla glass with Capacitive, Multi-touch screen and Scratch-resistant glass.
Sandy: Is there anything else that I can assist you with?
Dave: You are referring to the SCH-i515, not the SCH-i510 correct?
Sandy: Yes. I am referring to SCH-I515.
Dave: Thank you for your help!
Sandy: You are welcome.
Sandy: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue

 

[scottg96]

Thought I would change the subject a little from the discount talk. I have been curious as to the type of glass used on the GNex. I just had this chat with a Samsung rep on their support page. Thought it was interesting.

All Samsung Agents are currently assisting others. Thanks for your patience. A Samsung Agent will be with you shortly.

You are now chatting with 'Sandy'. There will be a brief survey at the end of our chat to share feedback on my performance today.

Your Issue ID for this chat is (mod deleted)
Sandy: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Dave: Hello. I am considering purchasing an SCH-i515 smartphone through Verizon. I am concerned about the type of glass used with regards to normal daily usage. How durable is the glass against scratches and abrasion. Could you provide me with any information on the glass used on that model?
Sandy: I understand that you want to know the screen glass model on your device. Am I correct?
Dave: Yes thank you.
Sandy: Thank you for the confirmation.
Sandy: I will assist you with the information.
Sandy: Let me check details for your request.
Sandy: Just to confirm, Are you referring to SCH-I510(Droid Charge)?
Dave: No, the SCH-i515 (Galaxy Nexus)
Sandy: Thank you for the exact details.
Sandy: Thank you for your time.
Sandy: I have checked details.
Sandy: I see that the device has Gorilla glass with Capacitive, Multi-touch screen and Scratch-resistant glass.
Sandy: Is there anything else that I can assist you with?
Dave: You are referring to the SCH-i515, not the SCH-i510 correct?
Sandy: Yes. I am referring to SCH-I515.
Dave: Thank you for your help!
Sandy: You are welcome.
Sandy: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue

 

[tangodelt7]

Thanks! I have been searching for days... I thought I was going insane!

 

[soy.lor.n]

Sandy: I see that the device has Gorilla glass with Capacitive, Multi-touch screen and Scratch-resistant glass.
Sandy: Is there anything else that I can assist you with?
Dave: You are referring to the SCH-i515, not the SCH-i510 correct?
Sandy: Yes. I am referring to SCH-I515.

Umm what? That is interesting...Maybe it says "fortified glass" but she thought she'd show off her knowledge of technical stuff by referring to what she thought was its technical name?

 

[keatre]

Thought I would change the subject a little from the discount talk. I have been curious as to the type of glass used on the GNex. I just had this chat with a Samsung rep on their support page. Thought it was interesting.
Sandy: Just to confirm, Are you referring to SCH-I510(Droid Charge)?
Dave: No, the SCH-i515 (Galaxy Nexus)
Sandy: Thank you for the exact details.
Sandy: Thank you for your time.
Sandy: I have checked details.
Sandy: I see that the device has Gorilla glass with Capacitive, Multi-touch screen and Scratch-resistant glass.
Sandy: Is there anything else that I can assist you with?
Dave: You are referring to the SCH-i515, not the SCH-i510 correct?
Sandy: Yes. I am referring to SCH-I515.

Twitter

For all who have asked, just confirmed @Corning Gorilla

 

[RazorSharp]

She probably just said Gorilla glass to put it into perspective for a layman.. everyone knows what "Gorilla glass" means, but some people wouldn't necessarily think that "fortified glass" implies the same toughness.

 

[dmodert66]

I told the guys at Verizon+ store by my house I was waiting for the Nexus (I was buying my brother a Razr for Xmas). They proceeded to tell me that the only thing different was ICS and the Razr would have it in January (they owned a Razr, so I didn't want to burst their bubble...lol). One thing that impressed me was one rep said "Plus this has gorilla glass so I can do this to my phone" (rep breaks out his keys and proceeds to scratch the hell out of it). I just kind of said, yeah..I know about gorilla glass. But I was like damn, I would never do that to my phone...Gorilla glass or not!

 

[altimax98]

wow this is the ninja page lol

 

[soy.lor.n]

Tried it in Chat and the rep told me I'd have to call for that.

guess they're only giving it to the people who care enough to call in...

I get phone anxiety

For $100 though I'd definitely call if I was upgrading from 3G

 

[lilRikki]

Thought I would change the subject a little from the discount talk. I have been curious as to the type of glass used on the GNex. I just had this chat with a Samsung rep on their support page. Thought it was interesting.

All Samsung Agents are currently assisting others. Thanks for your patience. A Samsung Agent will be with you shortly.

You are now chatting with 'Sandy'. There will be a brief survey at the end of our chat to share feedback on my performance today.

Your Issue ID for this chat is (mod deleted)
Sandy: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Dave: Hello. I am considering purchasing an SCH-i515 smartphone through Verizon. I am concerned about the type of glass used with regards to normal daily usage. How durable is the glass against scratches and abrasion. Could you provide me with any information on the glass used on that model?
Sandy: I understand that you want to know the screen glass model on your device. Am I correct?
Dave: Yes thank you.
Sandy: Thank you for the confirmation.
Sandy: I will assist you with the information.
Sandy: Let me check details for your request.
Sandy: Just to confirm, Are you referring to SCH-I510(Droid Charge)?
Dave: No, the SCH-i515 (Galaxy Nexus)
Sandy: Thank you for the exact details.
Sandy: Thank you for your time.
Sandy: I have checked details.
Sandy: I see that the device has Gorilla glass with Capacitive, Multi-touch screen and Scratch-resistant glass.
Sandy: Is there anything else that I can assist you with?
Dave: You are referring to the SCH-i515, not the SCH-i510 correct?
Sandy: Yes. I am referring to SCH-I515.
Dave: Thank you for your help!
Sandy: You are welcome.
Sandy: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue

 

[wahoo95]

Wait, so now I'm confused... anyone in Ohio successful with the $100 discount? If so, did you mention the code (btw, is it CH4GE, CH4NGE, or CH4GNE2??) or just "3g to 4g promotion"?

TIA

I can't catch up!!! Yes, like you I'm in Toledo. I talked to Regina. I asked about 3G to for 4G promotion. She asked how I heard about it, and I said "online". She couldn't find it, and put me on hold. She returned 2 min later and said that I qualified and noted it in my account. She said Gnex would be a go since the promotion goes till the 31st.

 

[SamMax]

CORNING

 

[DSCR]

Both Samsung and Corning have confirmed that the phone does NOT have Corning Gorilla Glass, but rather an unbranded similarly fortified glass... not sure where she got that info from.

It could be Corning Gorilla. If Samsung markets it pubically, as a feature benefit, they pay for that privilege. They can buy and use Gorilla cheaper if they dont market it that way.

Dupont Teflon is the same way. Market it as Teflon with all the benefits, you pay more for that privilege. Use it but dont market it, it's cheaper.

Happens with products all the time.

 

[scottg96]

I told the guys at Verizon+ store by my house I was waiting for the Nexus (I was buying my brother a Razr for Xmas). They proceeded to tell me that the only thing different was ICS and the Razr would have it in January (they owned a Razr, so I didn't want to burst their bubble...lol). One thing that impressed me was one rep said "Plus this has gorilla glass so I can do this to my phone" (rep breaks out his keys and proceeds to scratch the hell out of it). I just kind of said, yeah..I know about gorilla glass. But I was like damn, I would never do that to my phone...Gorilla glass or not!

Should have shown him this video!

Galaxy Nexus - Scratch Test - YouTube

 

[Hustletron]

I told the guys at Verizon+ store by my house I was waiting for the Nexus (I was buying my brother a Razr for Xmas). They proceeded to tell me that the only thing different was ICS and the Razr would have it in January (they owned a Razr, so I didn't want to burst their bubble...lol). One thing that impressed me was one rep said "Plus this has gorilla glass so I can do this to my phone" (rep breaks out his keys and proceeds to scratch the hell out of it). I just kind of said, yeah..I know about gorilla glass. But I was like damn, I would never do that to my phone...Gorilla glass or not!

Should have told him to drop it from 6 feet and see how well it holds up

 

[JustNexus]

think we will have a preorder at midnight central time

https://testman.verizonwireless.com...=viewPhoneOverviewByDevice&deviceCategoryId=1

 

[EarlyMon]

Gorilla glass, fortified glass - a rose by any other name would smell as sweet.

 

[Triemferent]

this is to those ppl who were able to get the "3g to 4G promo" .......

after calling 611 several different time, I found a rep who knew about the promo. She called it a "3g to 4G Trade-In" promo and said it involves a $100 gift card as apposed to $100 discount on phone. She said once I get the new phone, they will mail a $100 gift card to me. Did anyone else have it explained to them this way?

EDIT: Im in California