I think there are enough user reports to show there are some people not getting enough out of their batteries. Perhaps, the best approach is to tell HTC en masse.
I spoke to HTC and described my usage patterns, charging patterns, and battery life. The representative with whom I spoke (a guy named Shane, though that is obviously of no interest), said he did not think my battery performance sounded right. My performance is pretty much on par with what most people here claim to be getting. Basically, with normal use (making a few phone calls, check e-mail and txt, surf the web a little bit) I don't get through a day. The exact numbers and percentages aren't really relevant. What matters is a lot of us aren't getting through the day, and HTC thinks we should be able to.
He said that there are some batteries that don't charge right and that I had two options:
1. HTC would send me a new battery under warranty, or
2. Go to my carrier.
Well, I didn't want to wait for a new battery for a week, because I am in my 30-day trial. Verizon also had no batteries in stock.
I am waiting for my 1750, and I will see if that gets me where I want to be for battery life.
But, if you want to actually try to get some response on this, I think it is time to turn to the manufacturer. This is not an issue that we can work around. It's a smartphone, and disabling all the smart features shouldn't be necessary to get through the day. It's one thing to turn off bluetooth, wifi, and gps when not in use, but I'm not going to disengage from 3G.
Here's HTC's contact info:
Telephone
United States & Canada (English)
Language Hotline Days Hours English 866-449-8358 7 days a week 6am EST to 1am EST 7 days a week
HTC Mobile Phones - Customer Service - Hotline Support