Thank you, and I'm glad to help.
I'm glad you PMed me. I had been so busy lately that I haven't made it to the forums, but it made me aware that some love was needed here.
As of yesterday morning, we were told that we were officially getting the the GNex on Friday (the 9th). Then we heard about the nationwide 4G outage. Then came news of the delay. So now, I don't know, but I do work later so I'll find out.
As far as a bundle it's going to be offered with the leather carrying case and screen protectors as per normal, as well as an all-in-one charger (home, car, computer) and come with a fancy lil carrying case. There was something else, but I don't remember what. I'll look at it again today. The price has been set at $289.99.
Sorry, no. You need to have a qualified upgrade as we can only sell Verizon and AT&T phones at the contracted, subsidized price.
We do sell the Montly 4G plans on T-Mobile, and we can sell certain smartphones for the full retail price, as that's the only way to purchase one with that plan.
They didn't know anything that close to the home office (kiosk #1 is in Seattle, where Wireless Advocates is based out of)? Might have to fire out a mass email later how the East Coast is where it's going on. lol
It was slated to launch in VZW corporate stores on Thursday. We were to get it on Friday. I'm pretty sure that's VZW's doing.
We love our Electronics peeps. We help each other get through the day. lol
Yup, stores started receiving mocks on Monday (we got ours yesterday, for whatever reason). They're not going to show up on order for the week prior like other Costco items in ISI. The phones don't have to process through the warehouses, so there's a two day turn around. If you were to look today, they would appear, but that was before the delay.
That's a VZW promotional return policy that, at least to my knowledge, has not been extended to us. Now, I'm not entirely sure that their policy says that you'll get your upgrade back within that time frame, but you can exchange phones. I'll have to check that out to make sure, as that's a handy bit of information.
Sounds like your WSE was thorough in explaining it, as you're familiar with our return policy. If you purchased your RAZR after Verizon started their holiday return policy, and you only wanted the phone to keep the phone until the GNex came out, then perhaps going through VZW would have better met your needs as a consumer. But if you purchased your RAZR before Verizon implemented their holiday return policy with the intention of keeping the phone you upgraded to, then you made the best decision in purchasing through us. Especially when you consider you got the best phone on the best network for cheaper than the cost at VZW, plus got $200 worth of accessories completely free. Not to mention that when we sell you a phone, we're always there to answer questions and help you get the most out of your device without having to check in and take a couple hours out of your day for someone that just wants to sell you a phone, and get you out the door and pass you on to someone else.
See how I went all salesman there. lol
In closing, to reiterate, I'm not entirely sure what exactly they plan on doing from here with the delay, but when I know you'se will know.