Ya, I don't get it. I understand these are very expensive phones and who would want to look down on their purchase. People just shoot you over "your" opinions like you are a fool.
I once said that a BlackBerry was everything I ever wanted in a smartphone, but that was before I knew what a smartphone could do. With many users this is a similar situation. You can't know about something if you are blind to it. That blindness can come from not knowing any better or rather not having enough experience to know better. You can't make a list of the things you don't know because you don't know what you don't know. That blindness can also come from being over shinyed.
The first type of blindness is more or less just being ignorant to something. I was blind in this way with the reception on the Galaxy Nexus. I'd never really experienced 4G before so I wasn't aware that I was having reception issues until I had another phone to compare. Once I was using the Razr Maxx I could easily see that the Nexus had issues. This is also a common blindness for people when it comes to owning their first or second Android device. Without having too much experience they don't know the difference between something working properly and something that isn't. Many could assume that all Android phones have problem X because they are experiencing it. This causes a bit of denial and a shrug of the shoulders with regards to problem X until they possibly get a phone that does not have this problem.
The second type of blindness is typically a form of denial. Just like little John's mother refusing to see that her son is on drugs, people refuse to see that their high priced piece of tech has issues. After all it is just as much their baby. The latest and greatest has to be perfect, right? The people reporting these problems have to have a defective phone, right? There are so many people that love this phone it can't be having these problems.
The truth is that all tech has problems. Some are willing to overlook the problems that they have due to other features. I tried this with the Nexus, but couldn't take it after a while. Some problems are also geographical. I experienced this with the Fascinate. It worked great in Atlanta, but performed very poorly in Colorado. Some problems are user error.
As I've said a few times, I will probably never own another Samsung product while I am on Verizon's network. I've seen issues with every one that I've owned. This doesn't mean that I think Samsung makes a bad product though. I just don't think they work for me or my location.
In the end, if someone isn't having a problem with their device due to blindness or simply because they really have something that is 100% for them all you can do is smile and wish them the best. To me, it is really like arguing with someone who tells me that the iPhone is better than my Razr Maxx or that Motorola phones suck because of locked bootloaders. I don't want an iPhone and I'm happy with stock so neither of those matter to me right now. Like we always tell people, if you have the right phone for you, then everything is good.