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locked bootloader petition

  • Thread starter Thread starter faber78
  • Start date Start date
Raw Dodge said:
I strongly disagree.This will not make them listen,the only thing a corporation like Moto understands is money.Stop buying there products,and stop recommending them.Its too bad because I feel neither HTC or Samsungs phones are built with the same quality contruction of a motorola...but its the only way to get action...
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Haven't you seen that HTC is now following Moto and is locking the bootloader on their newest devices??
 
Steven58 said:
They are locking it, but not encrypting it. Big difference there!
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one small step from encryption unfortunately....its coming, im almost sure of it...

Coolguy71261 said:
Now how is tethering stealing when I pay for internet
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well it allows you to share your 3G signal with other people, not technically authorized to be connected to Verizon's network...that is why they make you pay for it because it puts more strain on their network...

now if you're sharing wifi, its a little different, but if you have a wifi signal, the devices you're trying to share with should also be able to pick up that signal, making the fact that you're sharing a little redundant...
 
Well, I'm still hoping that whenever Moto decides to release their statement about the bootloaders, it shows the want to work with us. Hopefully that petition will have some impact, but I don't see it doing to much seeing as how only 1500+ people have signed it. With millions of users, 1500 represents an insignificant minority (I'm not saying we are insignificant :) I just wish we were more recognized).
 
i seriuosly doubt it will either, but why not show them a few numbers of people who wont be buying their stuff again....
 
It's like voting, you shouldn't be allowed to bitch about it unless you sign it, hahaha. Or try to break it, lol.
 
and just for fun:


logo1.gif
[SIZE=-1][/SIZE] [SIZE=+2] bootloader :-) [Incident: 110330-012653][/SIZE]
[SIZE=-1]3 messages[/SIZE] [SIZE=-1] Motorola Global Reply <motorola-reply@mailwc.custhelp.com> [/SIZE] [SIZE=-1] Tue, Mar 29, 2011 at 8:39 PM [/SIZE] [SIZE=-1] Reply-To: Motorola Global Reply <motorola-reply@mailwc.custhelp.com>
To:
[/SIZE] [SIZE=-1]
Your question has been received. You should expect a response from us within 24 hours.

Discussion Thread Customer By Web Form ()03/29/2011 08:38 PM I would love a response to this;
Motorola Locked/Encrypted Bootloader Policy | groubal complaints [---001:000227:22442---] [/SIZE]
[SIZE=-1] Motorola Global Reply <motorola-reply@mailwc.custhelp.com> [/SIZE] [SIZE=-1] Tue, Mar 29, 2011 at 10:04 PM [/SIZE] [SIZE=-1] Reply-To: Motorola Global Reply <motorola-reply@mailwc.custhelp.com>
To:
[/SIZE] [SIZE=-1]
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen by replying to this email within the next 7 days.

Thank you for allowing us to be of service to you.


Subject bootloader :-) Discussion Thread Dear ,

Thanks for reaching out to Motorola.

As communicated, we are still looking at bootloader solutions that will meet the needs of both our developers and protect our end users. More information will be communicated closer to availability. We do apologize for the inconvenience this has caused you and want to assure you that Motorola does value your feedback. We are always gathering input from owners from calls, e-mails, the Web and other sources. We open a record for all consumer contacts which are then routed to the proper department for any further research.

We hope that you find this information useful and look forward to assisting you in the future.

For information about Motorola products and services, please visit us at Motorola Home - Motorola USA

Thank you for contacting Motorola e-mail support.

Best Regards,

Carmen Customer By Web Form ()03/29/2011 08:38 PM I would love a response to this;
Motorola Locked/Encrypted Bootloader Policy | groubal complaints [---001:001123:51580---] [/SIZE]
[SIZE=-1] > [/SIZE] [SIZE=-1] Tue, Mar 29, 2011 at 10:16 PM [/SIZE] [SIZE=-1] To: Motorola Global Reply <motorola-reply@mailwc.custhelp.com>
[/SIZE] [SIZE=-1]protect your end user from what?[Quoted text hidden]
[/SIZE]
 
and their response to my question
"protect end user from what?"


I'm sorry for this inconvenience. To provide you with the best possible support for this type of question, we will need to ask you to call our call center directly. Please reply to this email with your cell phone number so that I can assign it to this email. All you will have to do is dial 800-734-5870 and say "Technical Support" or press 2. When prompted, please enter your 10 digit cell phone number. You will then be directly routed to one of our Level 2 Technical Support Specialists. Your reference number for this email is 110330-012653. Our Level 2 agents are available M-F from7am-10pm CST and on Sat. & Sun. from 8am-5pm CST.

Thank you for contacting Motorola e-mail support.

Best Regards,
 
faber78 said:
and their response to my question
"protect end user from what?"
Click to expand...

my assumption as to what they are getting at there, is the same reason all of the devs put the typical disclaimer with all of their custom ROMS and themes...the whole "I'm not responsible for what you do to your phone.." stuff...

Moto is taking the stance that by locking people out of the bootloader they are protecting their customers from bricking their phones....and Moto/VZW can't be responsible for supporting a device that is using non official software...

Now, i understand your stance, that you don't care about those risks, and are willing to take them (as am i, and many others here)...but i can also see Moto's position on this as well...
 
http://forum.xda-developers.com/showthread.php?t=1007117
id noticed their site went down again;

UPDATE (30th March 2011):

We are now at the ~2500 mark. This has been a fantastic result and we're trying to see those numbers get even higher.

Groubal has now been the victim of 2 hack attacks that brought down the site for a couple of hours. The founder of Groubal beleives this is a result of the Motorola/Bootloader petition as they have not experienced these attacks before.
------" Hello Irwin,

Yes indeed...Groubal was hacked once again. We have our technical team and our hosting enterprise working feverishly on this to remedy the problem.

Clearly your petition and all your supporters have touched off serious nerves; and your message has created amazing awareness around the world now.

We will fix the problem and move forward. Please take the time to let everyone know on all the forums what has happened to Groubal.

Thanks in advance,


Groubal Customer Care
info@groubal.com "------
​

 
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