It isn't that difficult. I would believe you would have a better chance at taking your time and watching a YouTube vid then have a Best Buy rep that is probably looking to get you outta there, rush through it. I've mentioned this a few posts earlier, my friend decided to go ahead ad buy the Zagg skin and have the BB people install it, first of all it didn't sit completely right and lastly, because they rushed it and he didn't let it dry not did they warn him about it and it began to peel sooner than I recall mine ever doing so. My $0.02
Edit**** as to not double post... A thought occurred to me, now I'm sure the rest of you have already thought of this and I was going to share this yesterday; however work and kids and school got in the way and well here it goes... For those of us buy our EVO (God Device) from BB we shouldn't have to be forced to purchase any accessories from there. I called to my local sprint store to confirm a 25% discount we are entitled to for being premiere customers... in other words, it's the Sprint store for me. Hey, I'm buy the accessories anyways... might as well get a discount!