rip03
Member
i wrote customer service an email in regards to the shipping release/why people already received their phones/ and a few other things n this is what they said:
Thank you for contacting Verizon Wireless. Your order number XXXXXXXX is a pre order. Please be advised that pre-orders placed online before 4pm local time on 4/28 will be delivered 4/29. If there is any issues with your order at the time that the phones arrive. We will send you an email to the email address on the order.To check your order status, please visit www.verizonwireless.com/orderstatus. Only enter the numerical portion of the order number in the Order Status tool. Your friend has probably received his phone early in error. We apologize for any inconvenience.
For questions regarding your order, please reply to this email or call 800-711-7773 (866-338-7390) Monday-Friday 8am-9pm or Saturday 8am-5pm EST.
We are unable to change the shipping address or Date for your order. In the event that you are not available to sign for the package, FedEx will offer the following signature capture options for residential deliveries:
- From any person at the delivery address
- From a neighbor, building manager, or other person at a neighboring address
or
- The recipient can sign a FedEx door tag authorizing release of the package without anyone being present.
For additional signature capture/release options, please contact FEDEX at 800-GoFEDEX or visit Global Homepage
FedEx will make up to 3 delivery attempts on consecutive business days. After the three delivery attempts the package will be held at the local FedEx location for pickup prior to being returned to the shipper.
Note: If the customer chooses to leave a FedEx door tag authorizing release of the package, Verizon Wireless is not responsible for any lost/stolen packages.
For questions regarding your order, please reply to this email or call 800-711-7773 Monday-Friday 8am-9pm or Saturday 8am-5pm EST.
Thank you for using Verizon Wireless products and services. We appreciate your business.
Order Processing Team
Thank you for contacting Verizon Wireless. Your order number XXXXXXXX is a pre order. Please be advised that pre-orders placed online before 4pm local time on 4/28 will be delivered 4/29. If there is any issues with your order at the time that the phones arrive. We will send you an email to the email address on the order.To check your order status, please visit www.verizonwireless.com/orderstatus. Only enter the numerical portion of the order number in the Order Status tool. Your friend has probably received his phone early in error. We apologize for any inconvenience.
For questions regarding your order, please reply to this email or call 800-711-7773 (866-338-7390) Monday-Friday 8am-9pm or Saturday 8am-5pm EST.
We are unable to change the shipping address or Date for your order. In the event that you are not available to sign for the package, FedEx will offer the following signature capture options for residential deliveries:
- From any person at the delivery address
- From a neighbor, building manager, or other person at a neighboring address
or
- The recipient can sign a FedEx door tag authorizing release of the package without anyone being present.
For additional signature capture/release options, please contact FEDEX at 800-GoFEDEX or visit Global Homepage
FedEx will make up to 3 delivery attempts on consecutive business days. After the three delivery attempts the package will be held at the local FedEx location for pickup prior to being returned to the shipper.
Note: If the customer chooses to leave a FedEx door tag authorizing release of the package, Verizon Wireless is not responsible for any lost/stolen packages.
For questions regarding your order, please reply to this email or call 800-711-7773 Monday-Friday 8am-9pm or Saturday 8am-5pm EST.
Thank you for using Verizon Wireless products and services. We appreciate your business.
Order Processing Team