Me: Hi, I can't access any of my systems that use ID XXXX, it just keeps asking for the password and won't let me in.
Helplessdesk: OK, so which systems can't you get in to?
????
Me: I called Friday and was told it was a known issue and being looked at, is it still broken?
Helplessdesk: No. You're ID has been locked. What can't you access?
Me: Ummm, everything that uses that locked ID and why wasn't it unlocked on Friday when I called?
UGH, eeeeediots
Helplessdesk: OK, so which systems can't you get in to?
????
Me: I called Friday and was told it was a known issue and being looked at, is it still broken?
Helplessdesk: No. You're ID has been locked. What can't you access?
Me: Ummm, everything that uses that locked ID and why wasn't it unlocked on Friday when I called?
UGH, eeeeediots