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Yeah i contacted ATT as well and they immediately directed me to contact HTC instead....stating they do not have anything to do with the OTA update....which i find very hard to believe....i understand they had to agree and get the OK with HTC...but why would HTC be physically the ones pushing the OTA update if ATT is my carrier.![]()
Aww. That's not true. I managed to get transferred to att tech support, and the knowledgeable tech support guy pushed the update through for me. Still took a whole nother day though.

You can still remain clean if you use the temporary root method from the other thread I linked above.
You root the Inspire, enable sideloading, then reboot which removed the root but keeps the sideloading. It really is wonderful and you can't even tell that any rooting has been done (well, other than having sideloading enabled without the update, but who's nitpicking).

I got tired of waiting and did the temporary root ...still haven't received the official thing...wondering if I still will because of the temp root...i don't know how that works..

Did an online chat and the guy told me I had to call for the update to be pushed to my phone. I called and nobody knew what I was talking about. It finally took some explaining and the guy searching to find what it was. He said he pushed it to my phone and was going to call back tomorrow to see if I got it.
One option I havent seen posted here that is easy is instead of calling ATT, talk to them over their online tech support on the ATT wireless website. Took me about 5min to get an available chat agent and he instantly pushed me the update. He said I would have to wait 24-48hrs for it to go through but that is the same amount of time for the other means anyways.
I just asked for the side loading update for android and he knew what I was talking about.