DATE: 02/09/22
SOFTWARE ISSUE PREVENTING CHARGING & THE FIX FROM A RETIRED MOTOROLA ENGINEER.
IT IS THREE EASY STEPS TO FIX PHONE.
1.
PLUG YOUR PHONE NORMALLY YOU DO NOT NEED TO WRAP THE WIRE OR KINK THE PLUG. JUST PLUG IT IN AS IF THERE WERE NO ISSUES.
2. WHILE HOLDING THE VOLUME DOWN BUTTON AND THE POWER BUTTON IN SIMULTANEOUSLY WAIT ABOUT 20 SECONDS THEN RELEASE BOTH BUTTONS SIMULTANEOUSLY. THIS LOADS THE PHONES "BOOTLOADER" MENU, SOME CALL IT FASTBOOT IT DOESN'T MATTER. THIS IS WHAT YOU SHOULD SEE NORMALLY....
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I SAID FIXED IN THE PHOTO ABOVE WHAT I MEANT IS WORKING PROPERLY. IF YOUR SCREEN LOOKS LIKE THIS CONGRATS YOUR A TECH PRODIGY AND FIXED YOUR PHONE IN ONLY 2 STEPS! LEAVE YOUR PHONE IN THIS STATE TO CHARGE OVER NIGHT.
FOR ALL OTHERS WHO HAVE BATTERY STATE INFO THAT SAYS CHANGING SLOWLY AND THE TEXT IS RED (sorry no photo) YOU'LL BE DONE IN ABOUT TWO MORE HOURS! IT'S TIME TO PERFORM THE LAST STEP!
3.
NOW DO ONLY THIS...
NOT BY PHONES PLUG BUT BY THE USB END YOU WILL UNPLUG THE PHONE FROM THE WALL OUTLET AND PLUG IT RIGHT BACK IN.
FIXED? YEP THE TEXT IS NOW GREEN AND IT'S CHARGING NORMALLY.
SORRY ABOUT THE 2 MORE HOURS TO GO PRANK, LIGHTEN UP YOU FIXED YOUR PHONE! CONGRATS
TOMORROW MORNING SELECT "START" USING THE VOLUME UP/DOWN BUTTONS WHEN YOU HAVE START HIGHLIGHTED CLICK POWER AND PHONE WILL START NORMALLY ALL CHARGED READY TO GO!
HOPE THAT HELPED!