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Help Can text my wife but cant call her

Given this is all centered on an issue with cellular service, again it might not be an issue with either of your phones so keep in mind all your efforts to 'fix' them could be in vain. Have you tried contacting a different, local Metro store to look into this matter? It might just be the staff at the store you're going to and a different one might be more helpful. Or it might be better to just cut ties with Metro completely and look into switching to a different carrier, one that actually takes responsibility of the service they're selling to you.

Alarm Not Working After Update

Are you using this alarm app or just the included alarm function? If the app, you might want to make sure the developer tested it with Android 10. Tou might also try going into settings>apps and clearing the data and cache for the alarm. Keep in mind that will clear all your settings and you'll have to reset your alarms.

Worst case would be a factory reset. After a major upgrade that's a good idea anyway.

Help Google Drive sync issues on OnePlus 5

My father owns a OnePlus 5 (on the latest OS available for the device.) For the last few months (even before he updated to Android 10), he's had problems uploading and syncing (via FolderSync) on Google Drive (also the latest version because of auto-update.) Intermittently whenever he would upload files on Google Drive, he'd see 'Waiting to Upload' on the files but they'd never upload. This problem has persisted on at least two Wi-Fi and two mobile network connections.

The odd thing is that the issue is specific only to a sub-folder within Drive. If he tries to upload to the main Drive directory, the upload happens instantly.

FolderSync works only if I manually sync it. Auto-sync whether instantaneous or every 15 minutes does not work.

I've done the following things to try to repair this issue:

  1. Force stopped the app and restarted my phone. (many times)

  2. Disabled uploading only while on Wi-Fi.

  3. Logged in and out of the app.

  4. Cleared app cache and data.

  5. Disabled (can't uninstall the app) and enabled the app.

  6. Cleared my mobile cache in OnePlus: https://www.hardreset.info/devices/oneplus/oneplus-6/wipe-cache/

  7. Disable power-saving and data-optimization for the app.

  8. Granted all permissions to the app.
None of these things have worked or made the situation any better. I contacted Google Drive support and they said that if you can upload files without any issues then the problem is with the phone.

I contact OnePlus and the phone cache reset is what they advised. It didn't work and now they've asked me to go to a service centre which I don't want to because it is far away from my house.

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