Help Can't access gallery - not enough memory
- Smartphones
- 9 Replies
I had the same problems as percifield in the above post but the solution they provided did not work for me.
I was about to give up and factory reset the phone. So to make the phone ready for this I backed-up all the media I had on the phone. Then I decided to try a few things.
What I did first was to open settings\storage and then "Format USB storage"
On the next screen, it says " Erase all USB storage? You will lose all stored data" with a button "Format USB storage"
After hitting the button a message pops up telling me this will erase all media (photos music etc) from the phone.
I proceed and after completing the operation I was able to access the gallery and I could see that it didn't actually delete any photos or music that I had stored but it did fix the problem. So I can now take photos again and remove and add new music to the phone again.
I really hope this helps someone else out there solve a very frustrating problem and stops you from buying a new phone when you don't need to.
I was about to give up and factory reset the phone. So to make the phone ready for this I backed-up all the media I had on the phone. Then I decided to try a few things.
What I did first was to open settings\storage and then "Format USB storage"
On the next screen, it says " Erase all USB storage? You will lose all stored data" with a button "Format USB storage"
After hitting the button a message pops up telling me this will erase all media (photos music etc) from the phone.
I proceed and after completing the operation I was able to access the gallery and I could see that it didn't actually delete any photos or music that I had stored but it did fix the problem. So I can now take photos again and remove and add new music to the phone again.
I really hope this helps someone else out there solve a very frustrating problem and stops you from buying a new phone when you don't need to.




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