Help Bluetooth won't transmit my voice
- By svim
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- 3 Replies
If the your Galaxy A51 was fully functional before that roller coaster ride and you only started to have this Bluetooth - voice problem afterwards, that might indicate there's a hardware damage problem. All the things you've tried are software-based solutions, which won't necessarily be able to fix a hardware problem.
But I hope I'm wrong on this. You might want to try going through the arduous process of a Factory Reset to see if that makes a difference. (Yeah, that's another software-based solution but well, just in case.....)
If you do opt to do a Factory Reset, be sure to backup your data first. Try Samsung's Smart Switch utility to do a backup and restore.
www.samsung.com
If you just want to send your phone to be looked at a trusted service center, be sure to enable Samsung's Maintenance Mode (if your A51 model supports it):
But I hope I'm wrong on this. You might want to try going through the arduous process of a Factory Reset to see if that makes a difference. (Yeah, that's another software-based solution but well, just in case.....)
If you do opt to do a Factory Reset, be sure to backup your data first. Try Samsung's Smart Switch utility to do a backup and restore.