Multiple Contacts on Phone
- Smartphones
- 7 Replies
I somehow discovered by downloading a file eraser, I went away and just as soon as the contacts where lingering on it, still the clone numbers on the outlook, turned to files of where I just right click to clear off the numbers, and it works! By accident.Believe me, I'm no expert! But what I did discover in trying to solve my problem is that the menus are a bit confusing insofar as they don't tell you that there are sub menus that you can drill down to. I drilled down three or four levels and finally discovered a button that says "sync account" or not. I started unsyncing everything other than my exchange account and was able to lose the multiple duplicate contacts that were caused by having numerous accounts synced. Including accounts for Samsung, WhatsApp, etc. Each one imported a copy of the contact data, much of which was outdated.
Maybe you can disconnect by unsyncing your accounts?