Free Rezound Battery
So I noticed in the past few days that my launch-day battery has been performing very poorly.  Brought it into the local corporate store for a warranty replacement.  I had not noticed it, but the lady in the store said that it was bulging a little bit so they would replace it without the need for a test call drain down.  They didn't have any ThunderBolt batteries in stock so she said they would send me one.  But I asked if she could give me a Rezound battery instead.  She did't know they were the same size so she wanted to test it first to make sure it fit and that the phone turned on, which of course it did.  So she happily gave me a new Rezound battery to replace my ThunderBolt battery.  That's one of the reasos why I like doing business with Verizon.  I only paid $10 for that battery (-25%, -$19.99 after they started sellig them to others for 50% off) and I had probably damaged the battery by draining it down too far too many times, but Verizon values its long-term relationships so they bend over backwards to keep reasonable customers happy.