Yesterday I went through the drive-thru at Arby's & ordered a turkey bacon ranch wrap (it comes as either a sandwich or a wrap). When they gave me the bag with my food in it, I peeked inside & saw it wasn't the wrap, it was the sandwich - so I pointed out the error & handed the bag back. The employee told me I could just keep it & they'd make me the wrap, otherwise they'd have to throw the sandwich away anyway. I still gave it back because I wasn't going to eat it & couldn't bear to take it just to throw it away.
Why on earth would they have to throw something away that I hadn't even unwrapped or touched? I basically just peeked into the top of the bag & looked inside, & could tell from what I saw that it was the sandwich & not the wrap. It irritates me that we have such stupid rules about food in places like this.
I remember a few years ago, there was a Pizza Hut in the Target I used to shop at, one time I wanted some bread sticks or something & they said they'd make me fresh ones because the ones that were in the warmer were almost due to be thrown away - apparently they have a set amount of time (10 or 15 mins or whatever) & they need to toss them... makes NO sense to me.