Jazziette
Android Expert
You need to say you already programmed your phone and you have 3 bars of signal and they will reset your service and ask you to call *228 again for reprogramming and the 3g signal.
I really don't know why you are trying to make Cricket sound bad. I didn't have to say any of those things. I just called the Customer Service number and told them I was having a problem and asked them to reset it. They were very accommodating and never asked me how many bars were showing or if my phone had already been programmed.
My phone worked just as soon as I got it and activated it per the instructions that came with it.
It was simple!
