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New OTA Download Link 7-17

No luck for me to install this manually :( I've renamed the file to update.zip, tried 3 times, I left the name alone and tried 3 times....no go.

I get the following after I try to install:

E: Can't open /cache/recovery/command
E: Failed to open/sdcard/update.zip (no such file or directory)
E: signature verification failed installation aborted
 
Installed update using instructions above with no issue. Though it did seem to take 5% off my battery during the installation process :). I did a factory reset after the 2.1 update but I think I'm going to hold off with this one. Phone seems to be working perfectly at this point and is very responsive. Still have the 50% without signal bug but I guess that's everyone.
 
Erisuser, I am on OTA 2.1, not rooted.
Is this file for me? Is it the same that being pushed?
DoI need to make a factory reset after installation?
Thanks
Peter

Yes,
Yes,
and
Perhaps - but not according to HTC's programmers.
(in that order)

For the third inquiry, there is no appearance in the update script of any cleanups taking place in the /data partition, so that means that the people at HTC who work on the code don't think a FR is necessary.

OTOH, HTC & VZW have their hands tied - they don't want to force their customers to "start over" with a each OTA. So, it may just be that they feel like the number of bugs fixed is greater than the number of new bugs introduced (by not wiping and starting fresh).

If you think a bit how software behaves, it is easy to observe that many bugs are "data dependant" - there is a logic error in the software design, but that error is only triggered when certain combinations of "data" are being inspected/manipulated by the program logic.

Since the number of possible combinations of "data state" is essentially infinite, it is also impossible to "test" software exhaustively. So, when software QA test suites are run, the types of data sets which are used are thought to be representative of "the manner in which most customer data appears".

So, for the newly released software, it is likely that HTC has a new set of "unit test procedures" and "regression test suites"... but I would bet you a dollar that none of those test suites run scenarios that look like "what happens if I run the old software for a couple of months, and then replace it with a new version of software without touching the old data that has been accumulated by the prior version?"

The reason that doesn't happen isn't because they don't foresee that such cases will arise, but rather that it is difficult to create data sets programatically that vary the way that real-life customer data does.

Anyway, I'm rambling - it is impossible to know whether you will experience more bugs because you are not starting fresh. My gut instinct (from having worked as a SW developer) suggests to me that there will be a sllightly raised chance of you experiencing a bug because you don't FR - but it is impossible to know whether the time spent re-configuring will actually benefit you by forestalling trouble in the future.

eu1
 
E: Can't open /cache/recovery/command
E: Failed to open/sdcard/update.zip (no such file or directory)
E: signature verification failed installation aborted

Either you are not naming the file correctly, or (more likely) you corrupted the file when you transferred it to the SD card. Compare the file downloaded to your PC to the copy on the SD card - they should have exactly the same number of bytes, and identical checksums (e.g., md5sum).

If I had to bet, I'd bet that the file on the SD card is "short" due to improperly dismounting the phone from the PC - are you using the "Safely Remove Hardware" control before you turn off Disk Drive mode on the phone?

eu1
 
Worked for me, and make sure you dont have the eris plugged into a pc. I got the "E: Can't open /cache/recovery/command" error first. Then heard my hardware ding going on and off, pulled the plug, and the update menu came right up
 
Worked for me, and make sure you dont have the eris plugged into a pc. I got the "E: Can't open /cache/recovery/command" error first. Then heard my hardware ding going on and off, pulled the plug, and the update menu came right up

The "E: Can't open /cache/recovery/command" error message happens every time the recovery boot is started manually (from power-up). So, even though it is an "error message" it is perfectly normal.

The USB notification you observed is also perfectly normal - it doesn't matter whether or not the Eris is plugged into a PC or not. Just a coincidence that you observed that timing.

eu1
 
I downloaded the update, renamed it correctly, and put it in the root folder of my Eris. When I power off, then hit power+vol up, I get a red triangle w/ exclamation point. I tried waiting and hitting power+vol up again with no change. The only way to get past this is to remove the battery. After I replaced the battery and powered the phone on, everything loaded normally.

Has anyone else experienced this?

I'm running the v3 2.1 update leak and my HBOOT is 1.46. I have received any prompt for the recent OTA update, which is why I'm using the leak.
 
Mine did the same thing, and im on v3. But i had my phone plugged into the computer. and i believe when you boot it up, it mounts the sd card, as soon as i unplugged the cord i got the menu with "Apply sd update"

I downloaded the update, renamed it correctly, and put it in the root folder of my Eris. When I power off, then hit power+vol up, I get a red triangle w/ exclamation point. I tried waiting and hitting power+vol up again with no change. The only way to get past this is to remove the battery. After I replaced the battery and powered the phone on, everything loaded normally.

Has anyone else experienced this?

I'm running the v3 2.1 update leak and my HBOOT is 1.46. I have received any prompt for the recent OTA update, which is why I'm using the leak.
 
Mine did the same thing, and im on v3. But i had my phone plugged into the computer. and i believe when you boot it up, it mounts the sd card, as soon as i unplugged the cord i got the menu with "Apply sd update"

Just got it to work. I had the USB cord plugged into both the phone and computer. After hitting vol up+power to start the phone up, I got the 3 droids and a few secs later the eris w/red triangel and !. I waited about 20 seconds and hit vol up+power again and finally got the update menu. My phone is now updating.

So I guess the inability to update was due to either not having the USB cord plugged in or that I didn't wait long enough to hit vol up+power the second time.

Thanks.
 
not working for me ;( Moved the update.zip (yes I renamed it) to the root folder of my.

If I press Volume Down and Power I get a boot screen with Recovery, Simlock, Clear Storage.

Update: I clicked recovery... then got an Eris with a ! in a Red Triangle, then got "E:Can't open /caches/recovery/command" So I then pressed Volume Up and power, and now got the option to Update from Sdcard... seems to be patching now ;) Fingers crossed!

Question: Anyone have the Patch Notes?
 
I have noticed that this OTA MR4 has fixed my 'Silent Call' issues. Thank god! 4 Days without a silent call when I was getting them multiple times a day.
 
I have noticed that this OTA MR4 has fixed my 'Silent Call' issues. Thank god! 4 Days without a silent call when I was getting them multiple times a day.

Djlegion, did you do a factory reset after the OTA?
I am still waiting for the OTA and I am sick and tired of the silent bug!
Peter
 
I dont see any difference... I tried to update (sync) my google numbers with fb for sense and they still have old pictures from way back... and my dialer still have the same lag when I call somebody, ohh and it takes about 5 seconds more to boot... those three issues were some of the "fixes" in the MR4(from wath I read)...
 
just something to point out.

when renaming the file make sure to rename the zip file "update" not "update.zip".

the whole quotes in the above posts had me using "update.zip" and it would not work.
 
just something to point out.

when renaming the file make sure to rename the zip file "update" not "update.zip".

the whole quotes in the above posts had me using "update.zip" and it would not work.
The thing is most people use default settings on there PC and have the file extensions hidden. So when they type in "update.zip" it actually names the file "update.zip.zip" with the last .zip hidden.
 
The thing is most people use default settings on there PC and have the file extensions hidden. So when they type in "update.zip" it actually names the file "update.zip.zip" with the last .zip hidden.


HaHa :o I just double checked the file name....yep, zip.zip What a dork :cool: renamed and will try again.

Edit: worked just fine, thanks!
 
No luck for me to install this manually :( I've renamed the file to update.zip, tried 3 times, I left the name alone and tried 3 times....no go.

I get the following after I try to install:

E: Can't open /cache/recovery/command
E: Failed to open/sdcard/update.zip (no such file or directory)
E: signature verification failed installation aborted

I had this problem too. Turns out that my file was accidentally renamed update.zip zip. I got the ota this morning so its no biggie. Now if i could just get this beastto root lol.
 
I just got the update this AM and the only thing I notice is that the phone seems a bit more responsive, however, it also just rebooted. I DO have the 50% time without signal bug now where I did not have it before. It would be nice to know what this patch/update was SUPPOSED to fix.. Can anyone supply any accurate info about what this update does?
 
if i do this manually it wont change the hboot or anything like that, will it? im planning on rooting after this and want to make sure its still good to go.
 
if i do this manually it wont change the hboot or anything like that, will it? im planning on rooting after this and want to make sure its still good to go.

I haven't read anything of that sort; mostly reading about people getting the OTA of this and then rooting their phones. It will begin to be part of ROMs very shortly anyway I believe.

*EDIT* But you did say "manually". Still haven't read/heard about it changing the boot loader to some unrootable HBOOT.
 
I haven't read anything of that sort; mostly reading about people getting the OTA of this and then rooting their phones. It will begin to be part of ROMs very shortly anyway I believe.

*EDIT* But you did say "manually". Still haven't read/heard about it changing the boot loader to some unrootable HBOOT.

It does not change the boot loader, I unrooted my phone and installed the update and then rooted it again :D
 
not working for me ;( Moved the update.zip (yes I renamed it) to the root folder of my.

If I press Volume Down and Power I get a boot screen with Recovery, Simlock, Clear Storage.

Update: I clicked recovery... then got an Eris with a ! in a Red Triangle, then got "E:Can't open /caches/recovery/command" So I then pressed Volume Up and power, and now got the option to Update from Sdcard... seems to be patching now ;) Fingers crossed!

Question: Anyone have the Patch Notes?
i followed this and got it to install. how do i know if it installed correctly? what should i look for?
 
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