CSRs are getting annoyed.
I just did an online chat... Basically said 'I am getting the gnex when released (tomorrow?), and have an employee discount that I would like to set up when I create my account, can I do that in a store.
I got back "that phone is not being released tomorrow" (which wasn't really my question, just threw it in there, hoping for a 'correction'- "it's being released on Friday".
Anyway, I then asked, will there be a pre-order so that I can set up my account with discount online and receive my phone when released.
"no"
I asked which question that was a response for...
"both, no discount on the price of this phone (again, not my question, employee discount would be for service), and no pre-order"
At that point, I said, 'well, you have been most unhelpful, I am clearly bothering you, so, have a good one'
In his defense, I am sure that they are getting sick of hearing about this phone, but, it seems like they could still be helpful with legitimate questions. I'll call my local store and see if they can do the discount there...