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Help Version Update?

BlueMuscles said:
I'm a new customer..only a week so maybe the new customers are getting it first?

I don't know so maybe people can chime in ..or is it the area code they go by.. I picked a 212 because it's known all over the world as NYC and good for business :D
Click to expand...

i ported my number over from Boost on the 5 of this month
 
i think flagging handsets means they have to pick the ones that actually recieve the coverage or which "areas" they flag, my friend has one and it didnt get the update, he lives nextdoor
 
Shelacious said:
^^ Hope to see all this! Would help me immensely.

OK, the fix about the software sending an SMS message to the wrong contact is hilarious...
and depending on the contact...dangerous.
Click to expand...

Eddy120876 said:
I wonder is Metro the one picking certain handsets or is it Samsung doing this?. Because we have some indulge users across the tri state area saying "i got the update" and others users in the same area that haven't gotten it.
Click to expand...

here is my Idea.

I think that samsung handed Metro a Batch of phone (Serial number in particular) for them to update and i think this is why we are getting random updates and maybe does phones are the one that Samsung confident that will update with out problems.

I mean is the only thing that makes sense to me.

Please call Metro and Make a big deal about it.
 
I'm in Miami and
I am still getting NOW after the update switching 1x/4G or just bars.
Signal has just started to suck now in some areas when before it was 4G all day.
I just came from the corp metro store on my way home...
Before the Gasbuddy app would work no problems.....now, force close
the guy said he would switch out my phone for another after I "unroot" it.....
the battery still sucks as I was talking to him the battery life was just going down from 77 to 74 in 15 minutes.....and now when I was getting GREAT 4G and NOT switching after the OTA it has gotten terrible.
I rooted the phone before the update even did a factory reset still kept root....all was good then metroPOS sends the OTA and now...
the phone has turned into a POS.
I will factory reset again...wait a few days...see if it makes any difference
if not I will unroot it and go see my "guy" @ the store for a swap out
He did tell me that the OTA was "supposed" to unroot phones also (sounds like BS).
how true that is I don't know but @ least he will help me out in switching the phone for a new one if it does not get any better.
He said he got the OTA and his battery life has gotten better
don't know.....trust but verify in what he says
So anyone know where the files are to unroot the phone?
I still have all the bloatware on the microsd card with ironman2 that came with the phone
 
philmiami said:
I'm in Miami and
I am still getting NOW after the update switching 1x/4G or just bars.
Signal has just started to suck now in some areas when before it was 4G all day.
I just came from the corp metro store on my way home...
Before the Gasbuddy app would work no problems.....now, force close
the guy said he would switch out my phone for another after I "unroot" it.....
the battery still sucks as I was talking to him the battery life was just going down from 77 to 74 in 15 minutes.....and now when I was getting GREAT 4G and NOT switching after the OTA it has gotten terrible.
I rooted the phone before the update even did a factory reset still kept root....all was good then metroPOS sends the OTA and now...
the phone has turned into a POS.
I will factory reset again...wait a few days...see if it makes any difference
if not I will unroot it and go see my "guy" @ the store for a swap out
He did tell me that the OTA was "supposed" to unroot phones also (sounds like BS).
how true that is I don't know but @ least he will help me out in switching the phone for a new one if it does not get any better.
He said he got the OTA and his battery life has gotten better
don't know.....trust but verify in what he says
So anyone know where the files are to unroot the phone?
I still have all the bloatware on the microsd card with ironman2 that came with the phone
Click to expand...

The unrooting part is BS as this is just a Radio Update. Not an OS update. Maybe if they go to version 2.2.2 or 2.3 which i dont see them doing in a million years but you never know.
 
philmiami said:
I'm in Miami and
I am still getting NOW after the update switching 1x/4G or just bars.
Signal has just started to suck now in some areas when before it was 4G all day.
the battery still sucks as I was talking to him the battery life was just going down from 77 to 74 in 15 minutes.....and now when I was getting GREAT 4G and NOT switching after the OTA it has gotten terrible.
I rooted the phone before the update even did a factory reset still kept root....all was good then metroPOS sends the OTA and now...
the phone has turned into a POS.
I will factory reset again...wait a few days...see if it makes any difference
if not I will unroot it and go see my "guy" @ the store for a swap out
He did tell me that the OTA was "supposed" to unroot phones also (sounds like BS).
how true that is I don't know but @ least he will help me out in switching the phone for a new one if it does not get any better.
He said he got the OTA and his battery life has gotten better
don't know.....trust but verify in what he says
So anyone know where the files are to unroot the phone?
I still have all the bloatware on the microsd card with ironman2 that came with the phone
Click to expand...

Go check my thread out I think I found the problem with the 4G dropping. I have been testing my theory every where I go and so far my theory hasnt let me down. The 4G coverage map is not a meter as to how good your 4G will be. It is only a map as to where 4G is offered. If your only in a good to moderate talk, text, & more coverage area your 4G will be crap. But if your mainly in the Best talk, text, and more coverage area then you are probably one of the lucky people experiancing awsome 4G connectivity.

Unfortunantly they didnt school their sales associates about that. And they lied to me about my coverage of the 4G being great!

So even if I get the up date, around my house I doubt it will help.
 
ciper said:
If you manually force the FOTA process it won't download it unless your phone has been "flagged" to receive the update. If one of you who has updated could get us a copy of the update.zip file on your SD card that would be awesome.

If you want to try manually have your SPC ready then use the hidden code ##data# then choose FOTA. Open DM account and press/hold over metropcs and choose "Start DM" then wait a few minutes. It probably wont do anything

If we can get the FOTA account details from someone who received this update we could enter them into our phones and download the new file
Click to expand...

Ok i finally got to speak to someone at metro that knew what i was talking about. She said that you will only get the update if your phone is Flagged just like ciper said. She said she was going to send and email so they can add me to the list. I hope she was not BullSing me.
 
philmiami said:
I'm in Miami and
I am still getting NOW after the update switching 1x/4G or just bars.
Signal has just started to suck now in some areas when before it was 4G all day.
I just came from the corp metro store on my way home...
Before the Gasbuddy app would work no problems.....now, force close
the guy said he would switch out my phone for another after I "unroot" it.....
the battery still sucks as I was talking to him the battery life was just going down from 77 to 74 in 15 minutes.....and now when I was getting GREAT 4G and NOT switching after the OTA it has gotten terrible.
I rooted the phone before the update even did a factory reset still kept root....all was good then metroPOS sends the OTA and now...
the phone has turned into a POS.
I will factory reset again...wait a few days...see if it makes any difference
if not I will unroot it and go see my "guy" @ the store for a swap out
He did tell me that the OTA was "supposed" to unroot phones also (sounds like BS).
how true that is I don't know but @ least he will help me out in switching the phone for a new one if it does not get any better.
He said he got the OTA and his battery life has gotten better
don't know.....trust but verify in what he says
So anyone know where the files are to unroot the phone?
I still have all the bloatware on the microsd card with ironman2 that came with the phone
Click to expand...

I havent deleted any of the metro apps all i did was remove the sd card that came with the phone to a 16GB card
 
I posted a link in the “New Things You Found With Recent Update” thread that gives Full Details on the update that’s being rolled out by Metro :)
 
So my update saga continues. I went to corporate store armed with printouts in case i needed to explain anything. Fortunately, the sales rep knew all about the update and had the same ppt printout i got from the link here ;-). She laughed when I pointed that out as we tsked about nothing being sacred, LOL.

So she tries to do some stuff to my phone, and finally realizes she doesn't have the link to do update manually. Get the link. Says its asking her to do hard reset. Then says it'll take abt 5 minutes, as it involved programming phone with wrong # and other jazz.

I go shopping. Come back in 15. Have a brand new phone, and the promise that update will be pushed to phone in a few hours.

Errrrr...at least I got a new phone! :-D Cause no update yet!
 
Shelacious said:
So my update saga continues. I went to corporate store armed with printouts in case i needed to explain anything. Fortunately, the sales rep knew all about the update and had the same ppt printout i got from the link here ;-). She laughed when I pointed that out as we tsked about nothing being sacred, LOL.

So she tries to do some stuff to my phone, and finally realizes she doesn't have the link to do update manually. Get the link. Says its asking her to do hard reset. Then says it'll take abt 5 minutes, as it involved programming phone with wrong # and other jazz.

I go shopping. Come back in 15. Have a brand new phone, and the promise that update will be pushed to phone in a few hours.

Errrrr...at least I got a new phone! :-D Cause no update yet!
Click to expand...

Hahahaha!!! Yeah sad to say but I knew more about the update then the Metro Rep. did that I talked to on the phone yesterday lol!! She just kept saying that they only gave her the step-by-step instructions on doing the update for the Ascend not the Indulge. Then she talked to her Supervisor and told me that I could either wait for the update to be sent over the air or go to a corporate store and have it done there, but from reading your story it looks like that wont work either lol!! Thanks for the info. :D
 
Shelacious said:
So my update saga continues. I went to corporate store armed with printouts in case i needed to explain anything. Fortunately, the sales rep knew all about the update and had the same ppt printout i got from the link here ;-). She laughed when I pointed that out as we tsked about nothing being sacred, LOL.

So she tries to do some stuff to my phone, and finally realizes she doesn't have the link to do update manually. Get the link. Says its asking her to do hard reset. Then says it'll take abt 5 minutes, as it involved programming phone with wrong # and other jazz.

I go shopping. Come back in 15. Have a brand new phone, and the promise that update will be pushed to phone in a few hours.

Errrrr...at least I got a new phone! :-D Cause no update yet!
Click to expand...


I hope you didn't have to go too far out of your way to get to the corporate store ...after all that it can get frustrating.

Well at least you got a brand new phone.

Now I'm wondering if other's who didn't get the update might need a new phone because something might be wrong with some of them.

What was her explanation for giving you a new phone ?
 
So I call Metro and explain how my speed isn't up to par blah blah blah..all I hear him say is we're breaking up I can't hear you.

Yep..I'm calling them from the indulge :confused:

I hang up and call from a landline and repeat myself all over and ask if my 4g speed is being capped and if not I will be returning the phone to bestbuy atHe tells me he will refresh my speed ..whatever that is. He said if that doesn't help I should call them back but I must first reboot the phone which I'm doing as I type this.

Same crap...

1.30 Mbps download
1.31 Mbps upload

I use to always get 4 bars and now only getting 2 .

Seriously...if I call back is there anything else that they can do over the phone to help with the speed?

I'm not going into a metro store to waste my time .
 
Here is a question. If some people in the detroit metro area hve already got the update but I still haven't should I go up to the store to see if they can push the update?

Or should I wait some more time first to see if it will come over the air in the next few days?
 
sreum said:
Here is a question. If some people in the detroit metro area hve already got the update but I still haven't should I go up to the store to see if they can push the update?

Or should I wait some more time first to see if it will come over the air in the next few days?
Click to expand...
Im in Detroit and have not received the update but im just going to wait for it for 2reasons. 1) I dont want to try and cover up that I rooted the phone, 2) Shelacious already tried taking in the phone and just ended up with a new phone and still NO update.
 
BlueMuscles said:
So I call Metro and explain how my speed isn't up to par blah blah blah..all I hear him say is we're breaking up I can't hear you.

Yep..I'm calling them from the indulge :confused:

I hang up and call from a landline and repeat myself all over and ask if my 4g speed is being capped and if not I will be returning the phone to bestbuy atHe tells me he will refresh my speed ..whatever that is. He said if that doesn't help I should call them back but I must first reboot the phone which I'm doing as I type this.

Same crap...

1.30 Mbps download
1.31 Mbps upload

I use to always get 4 bars and now only getting 2 .

Seriously...if I call back is there anything else that they can do over the phone to help with the speed?

I'm not going into a metro store to waste my time .
Click to expand...

unfortunately, your speed is dependent on where you are and the site you're connected to. some of the sites have slower connections to the switch than others... busy sites have larger bandwidth, but of course, more users....
 
betsuni78 said:
unfortunately, your speed is dependent on where you are and the site you're connected to. some of the sites have slower connections to the switch than others... busy sites have larger bandwidth, but of course, more users....
Click to expand...

I get the same crap speed with every server I tried and I have best coverage for 4g.

I find it odd this is happening after the update when before I
was getting 4-6 range Mbps.
 
sreum said:
Here is a question. If some people in the detroit metro area hve already got the update but I still haven't should I go up to the store to see if they can push the update?

Or should I wait some more time first to see if it will come over the air in the next few days?
Click to expand...

Being some are getting it now I would wait till Monday.
 
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