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Help Version Update?

I don't know the schedule, but the update is being rolled out region by region... if they haven't done your region yet, they won't be able to help... if your region was rolled out and said they couldn't help... well then... try someone else???
 
betsuni78 said:
I don't know the schedule, but the update is being rolled out region by region... if they haven't done your region yet, they won't be able to help... if your region was rolled out and said they couldn't help... well then... try someone else???
Click to expand...

A fellow member figured it was based on phone number not region, hence why some of us in metro D have gotten it and some have not, goes for NYC and other places...My guess it won't last to much longer just have to wait your turn. The corps can't push so theres basically nothing we can do. Well that i have seen at least...
 
bleetness said:
Earlier when I restarted my phone, I got a strange message that said an update had failed and was not available. Could this have been the update?
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That was the update. I got the same message. I bet if you check you have the new radio firmware but the old OS
 
ciper said:
That was the update. I got the same message. I bet if you check you have the new radio firmware but the old OS
Click to expand...
Mind telling me what they were before and after? Because I noticed that about 4 days ago I could turn on my screen with the home button, Yet my 4g speed stayed about the same. And with 4g on my battery still drains pretty bad.
 
New is
CMDA: EE07
LTE: ED15
Build: EE07

Old is
CDMA: EA29
LTE: EA17
Build: EA29

Failed update is usually
CMDA: EE07
LTE: ED15
Build: EA29
 
I have to say since the update my battery life has improved alot but I do stream alot of podcasts so I still need an extended battery.

I do notice an improvement for sure.
 
ciper said:
New is
CMDA: EE07
LTE: ED15
Build: EE07

Old is
CDMA: EA29
LTE: EA17
Build: EA29

Failed update is usually
CMDA: EE07
LTE: ED15
Build: EA29
Click to expand...
Still old on my part then, But what would make the home buttons turn on the screen? Was that part of a different update?
 
betsuni78 said:
I don't know the schedule, but the update is being rolled out region by region... if they haven't done your region yet, they won't be able to help... if your region was rolled out and said they couldn't help... well then... try someone else???
Click to expand...

Not to be ripping into ya betsuni78...........the update is actually a phone number per phone number update. I have verified that with corporate store who verified it with corp. headquarters. Also none of the stores can push the update either. How i found out is a associate at the corp store emailed the corp headquarters and long story short had to do some negotiations to keep me around for couple weeks longer. And in there the justs of the update came into conversation. Which they explained to the associate.

That
 
FWIW, I'm in Tampa market, and no update yet. In fact, I didn't even know there was such a thing until reading this thread just now, lol (I have been very busy with work lately and haven't checked in).

Insofar as the phone number theory, I ported a number that I have had for 10+ years. So maybe those with "stock" or non-ported Metro numbers are getting the update first?

And has anyone figured out how to grab a copy of this update? I would love to get it into the hands of k0, et al for further inspection. Is it deleted after install? Since I haven't gotten it yet, maybe I could do something during the update to try and retain a copy? I suppose I will hang out in IRC and discusss that. Or k0 or Shabby, etc., feel free to PM me...
 
TRS-80 said:
Insofar as the phone number theory, I ported a number that I have had for 10+ years. So maybe those with "stock" or non-ported Metro numbers are getting the update first?
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Negative on that theory. I have been using the same number I setup with Metro almost 10 years ago. I'm on the $50 plan though...but I'm sure you're on the $60 so that can't be it either. Oh well. Guess we'll get it when we get it.
 
kkoshko said:
I went to the corp store, no they can't do the update...it's something they can't push. That's what they told me.
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I mean go to the Corp store and ask for a push update to your phone or they can initiate one. There are two ways to get the update. If they don't know what you're talking about ask to talk to Customer Care Manager. The store sales may not know how to do it but the customer care manager will.

Do not wait for the update. Ask for it and speak to the customer care manager. They have ways for a force update. You can also initiate it yourself if you know how to change the phone # to a bogus one and wait for phone to restart and wait a few mins for the update. After you get the update change it back to your number. If you don't get the update then ask them to send you an update.
 
Im in San Jose area and still haven't gotten my update yet but I saw in another post that updating PRL is recommended so I did then fully charged the battery and it helped my battery life significantly. With 4G it used to die after about 90 minutes of use using this forums app but now it's lasting nearly 5 hours and still has 20% left with 4G on. Dont know if this will help everybody but it's helped me and improved my over all 4G signal from 2 to 3-4 bars.
 
I have also noticed it charges a lot faster even with 4G on now. Should fully charge in about 90 minutes if left alone compared to 3+ hours before. I'm a happy camper now but I guess ill wait and see over the next few days while I wait my turn for the update. Here's going all is well with my phone now, wish me luck!!
 
ciper and I just got our hands on the update package. We are going to try and have some ACS folks look at it and see what's in there. And possibly see if we can figure out how to run/install it on the phone.
 
Smh...... isnt this the biggest screw up of a flagship phone you have ever seen? The battery sucks, it needs an updates, it was overpriced, the 4g is flimsy..... this ruinned my first smartphone experience!! Im sooooooo not buying anything without seeing reviews and hearing about before i spend 350 of hard earned money ever again.... the sad part is i know i cant go back to my rinky dink keyocera so im rollin with the punches of metro and the indulge smh
 
AndroidxGuy said:
I have also noticed it charges a lot faster even with 4G on now. Should fully charge in about 90 minutes if left alone compared to 3+ hours before. I'm a happy camper now but I guess ill wait and see over the next few days while I wait my turn for the update. Here's going all is well with my phone now, wish me luck!!
Click to expand...


Yes I also noticed how fast it charges now...we me it charges in less than a hour now as oppose to before it took several hours which was very frustrating.

I don't know if it did this before but it also beeps when charging is done.


Question...if the phone is fully charged and left charging by mistake will it harm /damage the phone or battery ?
 
sreum said:
Not to be ripping into ya betsuni78...........the update is actually a phone number per phone number update. I have verified that with corporate store who verified it with corp. headquarters. Also none of the stores can push the update either. How i found out is a associate at the corp store emailed the corp headquarters and long story short had to do some negotiations to keep me around for couple weeks longer. And in there the justs of the update came into conversation. Which they explained to the associate.

That
Click to expand...
 
mastervic27 said:
I mean go to the Corp store and ask for a push update to your phone or they can initiate one. There are two ways to get the update. If they don't know what you're talking about ask to talk to Customer Care Manager. The store sales may not know how to do it but the customer care manager will.

Do not wait for the update. Ask for it and speak to the customer care manager. They have ways for a force update. You can also initiate it yourself if you know how to change the phone # to a bogus one and wait for phone to restart and wait a few mins for the update. After you get the update change it back to your number. If you don't get the update then ask them to send you an update.
Click to expand...

option number two is what i heard works too...
 
BlueMuscles said:
Yes I also noticed how fast it charges now...we me it charges in less than a hour now as oppose to before it took several hours which was very frustrating.

I don't know if it did this before but it also beeps when charging is done.


Question...if the phone is fully charged and left charging by mistake will it harm /damage the phone or battery ?
Click to expand...

the battery "should" be smart enough to stop eating....
 
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